L4 - HO Operations (Banking & Administration) - MH - Akurdi - BACL

Bajaj Auto Credit Ltd.; Pune District; On-site; INR 500,000 - 800,000; Full time

Job summary

Bajaj Auto Limited is seeking a skilled professional to manage end-to-end transaction banking operations, including repayment processing across NACH, UPI, and direct debit channels. The role requires coordinating with banks and vendors to ensure timely depositions and zero open items.

The candidate should have strong analytical abilities, experience handling large volumes of cases, and expertise in Banking MIS and regulatory compliance.

Qualifications

• Experience with NBFC/banking operations.
• Hands-on experience with repayment banking processes.
• Proven ability to handle a high volume of cases efficiently.
• Strong analytical and problem-solving mindset.

Responsibilities

• Manage end-to-end transaction banking operations including NACH, UPI, Direct Debit, and other payment collection channels.
• Handle repurchase activities? based on confirmations received from the Collections team
• Coordinate with multiple banks and vendors to ensure timely depositions as per the operational calendar and timelines.
• Ensure timely status updates, follow-ups, and closure of issues while maintaining zero open items.
• Monitor and analyse Banking MIS, identify non-workable cases and initiate corrective actions.
• Prepare base data for provisions, billing, reconciliations, and management reporting.
• Understand transaction banking processes, workflows, and regulatory requirements.
• Resolve queries from CRM, Collections, and Field Teams within SLAs.
• Ensure compliance with controls and process guidelines; support process improvements to reduce technical returns.

Skills

NBFC / Banking knowledge

Repayment banking process hands-on

Handling large volume of cases

Tools

MS Office

Job description

Select how often (in days) to receive an alert:

Preferably from Financial Services/Banking/NBFC

Job Purpose

To ensure timely and accurate processing of customer repayment transactions through various banking channels, maintain operational efficiency, support reconciliation activities, and coordinate with banks, vendors, and internal stakeholders for seamless repayment operations.

Key Responsibilities

• Manage end-to-end transaction banking operations including NACH, UPI, Direct Debit, and other payment collection channels
• Handle Re-presentation activities based on confirmations received from the Collections team
• Coordinate with multiple banks and vendors to ensure timely depositions as per the defined operational calendar and agreed timelines.
• Ensure timely status updates, effective follow-up, and closure of issues while maintaining Zero Open Items.
• Monitor and analyse Banking MIS, identify non-workable cases/exceptions, and initiate corrective and preventive actions.
• Prepare and share base data required for provisions, billing, reconciliations, and management reporting
• Maintain a thorough understanding of transaction banking processes, operational workflows, and regulatory requirements.
• Resolve queries raised by CRM, Collection, and Field Teams within defined turnaround timelines.
• Ensure compliance with internal controls, process guidelines, and operational quality standards.
• Support process improvement initiatives aimed at reducing technical returns and enhancing operational efficiency. New development testings.
• Collaborate with cross-functional stakeholders to ensure seamless execution of banking and collection-related activities.

Key Skills Required

Technical Skills:

• NBFC / Banking working knowledge
• Repayment Banking process Hands on experience
• Good knowledge of MS Office (Word, EXCEL, PowerPOINT)
• W orking on large volume of cases

Soft Skills:

• Analytical approach & ideas
• Good communication / relationship management
• Result orientation, Decision making, problem solving
• Team Management

Key Performance Indicators

• 100% adherence to banking and deposition timelines.
• Repayment success rate
• Timely reconciliation and exception closure
• Reduction in technical returns
• Accurate and timely MIS/reporting
• Effective stakeholder and vendor management.
• Timely resolution of operational queries and exceptions.
• Compliance with operational SLAs and process guidelines.