L3 Application Support Engineer

Bounteous; India; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Bounteous is seeking an experienced L3 Application Support Engineer with strong Java development expertise to support mission-critical applications for a global investment banking client. This role blends production support, incident management, RCA, troubleshooting, automation, and hands-on Java development.

Responsibilities include monitoring health, resolving high-severity issues, building REST APIs and backend services with Java/Spring Boot, and collaborating with DevOps, Infrastructure, and

Qualifications

• 4–8 years of experience in Application Support and Java development.
• Hands-on experience in Java 8/11/17, Spring Boot, and Microservices.
• Strong Java coding skills (Mandatory).
• Strong understanding of OOP, Collections, Multithreading, and Design Patterns.
• Experience troubleshooting and debugging Java applications.
• Strong SQL knowledge including Joins, Aggregations, Subqueries, and Indexing.
• Good Unix/Linux knowledge including grep, find, ps, chmod, tail, log analysis, and basic shell scripting.
• Experience with REST APIs and distributed applications.

Responsibilities

• Provide L3 support for business-critical applications in production.
• Troubleshoot high-severity incidents, perform RCA, and implement permanent fixes.
• Monitor application health, performance, and availability.
• Develop and maintain applications using Java and Spring Boot.
• Build code fixes, enhancements, REST APIs, and backend services.
• Analyze logs, system metrics, and application performance issues.
• Support deployments, releases, and automation initiatives.
• Work closely with Development, Infrastructure, DevOps, and Business teams.
• Participate in on-call support and ITIL-based incident/problem management.

Skills

Java

Spring Boot

REST APIs

DevOps

CI/CD tools

AWS

Microservices

Tools

Jenkins

GitHub Actions

Splunk

Dynatrace

AppDynamics

ELK

Grafana

Job description

4 to 8 years of experience

Skills: Java, Spring Boot, REST APIs, DevOps, CI/CD tools , AWS

About the Role

We are looking for an experienced L3 Application Support Engineer with strong Java Development expertise to support and enhance mission-critical applications for a leading global investment banking client. This role combines production support, incident management, root cause analysis, troubleshooting, automation, and hands-on Java development. Candidates will be expected to resolve complex production issues while actively contributing to code enhancements, bug fixes, and application reliability improvements.

Key Responsibilities

• Provide L3 support for business-critical applications in production.
• Troubleshoot high-severity incidents, perform RCA, and implement permanent fixes.
• Monitor application health, performance, and availability.
• Develop and maintain applications using Java and Spring Boot.
• Build code fixes, enhancements, REST APIs, and backend services.
• Analyze logs, system metrics, and application performance issues.
• Support deployments, releases, and automation initiatives.
• Work closely with Development, Infrastructure, DevOps, and Business teams.
• Participate in on-call support and ITIL-based incident/problem management.

Required Skills

• 4-8 years of experience in Application Support and Java Development.
• Strong hands-on experience in Java 8/11/17, Spring Boot, and Microservices.
• Excellent Java coding skills (Mandatory).
• Strong understanding of OOP, Collections, Multithreading, and Design Patterns.
• Experience troubleshooting and debugging Java applications.
• Strong SQL knowledge including Joins, Aggregations, Subqueries, and Indexing.
• Good Unix/Linux knowledge including grep, find, ps, chmod, tail, log analysis, and basic shell scripting.
• Experience with REST APIs and distributed applications.

Preferred Skills

• CI/CD tools (Jenkins, GitHub Actions).
• Monitoring tools such as Splunk, Dynatrace, AppDynamics, ELK, or Grafana.

Why do I get up every morning excited to start my day at Bounteous? I am able to have an impact - to my teams, clients, and Bounteous. To me, that means I am able to contribute to something bigger than myself. I can ask questions, challenge the status quo, and contribute to new ways of doing things. Working with teams of energetic, fun, and innovative people collaborating to solve some of the most challenging problems that our clients and Bounteous face is truly rewarding! My roles here have allowed me the opportunity to challenge myself, grow, and contribute to a better Bounteous.