L2 Engineer – Microsoft 365

Cascades Data Solutions India; Pune District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Cascades Data Solutions India is seeking a Microsoft SolutionsEngineer to design, implement, and maintain Microsoft-based solutions for clients in Pune. You will provide technical support, troubleshoot issues, and collaborate with cross-functional teams to translate business requirements into customized Microsoft solutions.

The role requires 4–8 years of experience in IT services, strong knowledge of SharePoint, OneDrive and Exchange Online, and familiarity with ITIL/ITSM processes.

Qualifications

• 4–8 years of experience in IT services or consulting roles.
• Strong knowledge of Microsoft technologies including SharePoint, OneDrive and Exchange Online.
• Experience with ITSM/ITIL processes and IT infrastructure management.

Responsibilities

• Design, implement, and maintain Microsoft-based solutions for clients.
• Provide technical support and troubleshoot IT issues related to Microsoft products.
• Collaborate with cross-functional teams to capture business requirements and develop customized Microsoft solutions.
• Ensure licensing compliance and follow best practices for IT infrastructure management.

Skills

ITSM/ITIL processes

stakeholder collaboration

problem solving

Tools

SharePoint

OneDrive

Exchange Online

Job description

Roles and Responsibilities :

• Design, implement, and maintain Microsoft-based solutions such as SharePoint, OneDrive, Exchange Online for clients.
• Provide technical support and troubleshooting for IT issues related to Microsoft products.
• Collaborate with cross-functional teams to identify business requirements and develop customized solutions using Microsoft tools.
• Ensure compliance with licensing agreements and best practices for IT infrastructure management.

Job Requirements :

• 4-8 years of experience in a similar role or relevant industry (IT Services & Consulting).
• Strong knowledge of Microsoft technologies including SharePoint, OneDrive, Exchange Online, ITSM/ITIL processes.
• Experience working on large-scale projects involving multiple stakeholders and tight deadlines.