L2 Cybersecurity Technical & Presales Engineer

Closing Gap; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Closing Gap is seeking an L2 Cybersecurity Technical & Presales Engineer for Mumbai. The role combines hands-on security engineering with presales activities, including demonstrations and technical presentations to enterprise clients.

You will work on EDR/XDR/SIEM deployments, conduct vulnerability assessments, and guide customers through solution sizing and BOQ preparation. Strong scripting and vendor collaboration are essential.

Qualifications

• Experience with enterprise cybersecurity tools.
• Ability to map requirements to security controls.
• Hands-on with deployment, tuning, and incident response.

Responsibilities

• Deploy and configure cybersecurity tools (EDR/XDR/SIEM).
• Gather requirements and perform security gap analyses.
• Implement security policies, log onboarding, and rule config.

Skills

EDR/XDR/SIEM concepts

Networking fundamentals

Windows security

Linux security

Log analysis

MITRE ATT&CK

Scripting: PowerShell/Python

Tools

CrowdStrike

Zscaler

Splunk

Microsoft Sentinel

Job description

L2 Cybersecurity Technical & Presales Engineer

We are seeking a skilled L2 Cybersecurity Technical & Presales Engineer with strong hands-on expertise in security solutions and customer-facing capabilities. The role involves understanding client requirements, recommending appropriate cybersecurity solutions, supporting presales activities, and implementing security tools across enterprise environments.

Key Responsibilities:

Technical Responsibilities:

• Deploy and configure cybersecurity tools such as EDR, XDR, and SIEM solutions
  
• Perform requirement gathering and security gap analysis
  
• Implement security policies, log onboarding, and rule configuration
  
• Support POC and pilot implementations
  
• Provide post-deployment support, tuning, and optimization
  
• Conduct system health checks and performance improvements
  
• Perform vulnerability assessments and basic security analysis
  
• Understand client IT environments (infrastructure, endpoints, servers, cloud)
  
• Recommend suitable cybersecurity solutions in coordination with OEMs
  
• Participate in client meetings and technical discussions
  
• Assist in BOQ preparation and solution sizing
  
• Conduct product demonstrations and technical presentations
  
• Deliver security awareness sessions
  

Training & Documentation:

• Provide product training to customer SOC and IT teams
  
• Prepare deployment documentation and user guides
  
• Create technical presentations and implementation reports
  
• Conduct knowledge transfer (KT) sessions
  

Required Skills:

• Strong knowledge of EDR, XDR, and SIEM concepts
  
• Hands-on experience with tools like CrowdStrike, Zscaler, Splunk, Microsoft Sentinel, or similar
  
• Understanding of networking fundamentals, routing, and firewalls
  
• Knowledge of Windows and Linux security and hardening
  
• Experience in log analysis, correlation, and incident investigation
  
• Familiarity with MITRE ATT&CK framework
  
• Basic scripting skills (PowerShell or Python preferred)
  

Soft Skills & Certifications:

• Strong communication and presentation skills
  
• Experience in customer interaction and stakeholder management
  
• Ability to coordinate with OEM/vendor teams
  
• Strong documentation and reporting skills
  
• Ability to work independently in client environments
  
• Certifications such as CEH, CompTIA Security+, or relevant vendor certifications preferred