L2 Application Support AS400 (Multiple Levels)

Jobskey Search and Selection; Bengaluru; On-site; INR 700,000 - 1,200,000; Full time

Job summary

A recruitment firm is seeking L2 Application Support Engineers specializing in AS400 systems in Bangalore. This role involves troubleshooting application issues, monitoring performance, and collaborating with technical teams. Candidates should possess strong problem-solving skills and proficiency in AS400, COBOL, and DB2 SQL. Additional exposure to audit and access requests is preferred. This position offers the opportunity to work in a dynamic environment supporting critical applications. Apply now to join a tech-driven team!

Qualifications

• Strong troubleshooting and problem-solving capabilities.
• Proficiency in AS400, COBOL, DB2 SQL, and command line (CL).
• Experience supporting applications in AS400 environments.
• Exposure to audit requests, infra alerts, access requests, and real-time data issues.
• Good communication skills both verbal and written.

Responsibilities

• Diagnose and resolve application issues on AS400 platforms.
• Monitor system health and application performance.
• Handle tickets related to access, monitoring, and infra issues.
• Perform regular health checks and support nightly job cycles.
• Collaborate with stakeholders on financial reporting and document management.
• Document incidents clearly and maintain audit trails.

Skills

Troubleshooting and problem-solving capabilities

AS400

COBOL

DB2 SQL

Command line (CL)

Good communication skills

Tools

Dynatrace

IBM APM

Job description

About the job L2 Application Support AS400 (Multiple Levels)

• Junior:13 years
• Mid-Level:37 years
• Senior:10+ years
  🔢 Vacancies: 1 per each level

About the Role

We are looking for passionate and skilled L2 Application Support Engineers with expertise in AS400 systems to join our growing team in Bangalore. This role offers an exciting opportunity to support critical enterprise applications, troubleshoot complex issues, and collaborate across technical and business teams. Youll be working in a dynamic environment handling production support, application monitoring, and incident management.

Key Responsibilities

• Diagnose and resolve application issues on AS400 platforms using RPG, COBOL, DB2 SQL, and CL.
• Monitor system health and application performance using tools like Dynatrace or IBM APM.
• Handle tickets related to access, monitoring, audits, infra issues, and network connectivity.
• Perform regular health checks, log reviews, and support nightly job cycles and policy data processing.
• Collaborate with stakeholders on financial reporting, document management, claims, and technical premium processing.
• Document incidents clearly and maintain audit trails and evidence.
• Ensure timely support for critical apps, tools, and integrations with no front-end dependency.

Must-Have Skills

• Strong troubleshooting and problem-solving capabilities.
• Proficiency in AS400, COBOL, DB2 SQL, and command line (CL).
• Experience supporting applications in AS400 environments.
• Exposure to audit requests, infra alerts, access requests, and real-time data issues.
• Good communication skills both verbal and written.

Preferred (Good to Have)

• Experience in the insurance domain or legacy AS400 applications.
• Familiarity with document management systems and premium processing tools.
• Ability to identify incident trends and suggest preventive measures.
• Exposure to .NET-based systems (optional separate track).

Bonus

• Experience working with Dynatrace or IBM monitoring tools.
• Demonstrated ability to work independently and learn quickly in a fast-paced setup.

💼 Apply now to be a part of a tech-driven team powering critical business operations with precision and reliability.
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📧 Email: [e-mail]

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