L1 SRE Engineer — Cloud & DevOps Operations

Squareops; India; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

SquareOps is seeking a mid-level SRE Engineer to join our on-site Gurugram team. You will monitor production cloud infrastructure (AWS primary) across client environments, investigate degraded services, and execute secure changes in coordination with L2 engineers.

You will work with ECS/Kubernetes, CloudWatch, Grafana and Prometheus, writing Bash/Python scripts to automate checks and diagnostics, and communicate clearly with clients.

Qualifications

• Hands-on Linux administration including process management, resources, logs and systemd.
• Strong networking basics, DNS, TCP/IP, HTTP/S, load balancer troubleshooting.
• AWS experience with EC2, ECS, RDS, IAM and S3 plus CLI navigation.
• Experience reading dashboards, setting alerts, and correlating metrics to issues.
• Operational scripting in Bash and/or Python for checks and diagnostics.
• Ability to debug production issues from first principles and document findings.
• Strong written and verbal English communication with clients.
• Willingness to work rotating night shifts.

Responsibilities

• Monitor cloud infrastructure across AWS primary, GCP, and Azure environments.
• Provide hands-on production support for degraded services and failed jobs.
• Work directly in cloud/container environments to check health, restart/scale workloads, and validate fixes.
• Use observability tools to build situational awareness and early issue detection.
• Write and run scripts to automate checks and gather diagnostics.
• Execute infrastructure changes during change windows safely and accurately.
• Handle client credentials and operational data with infosec discipline.
• Coordinate with L2 engineers and client stakeholders during escalations.

Skills

Linux

Networking foundations

AWS

Monitoring & observability

Scripting Bash/Python

Troubleshooting mindset

English communication

Night shifts

Tools

CloudWatch

Grafana

Prometheus

Loki

AWS CLI

Job description

Engineer Gurugram Full Time Mid Level

ABOUT SQUAREOPS

SquareOps is a managed DevOps and SRE company. We run production infrastructure for cloud-native product teams startups, scale-ups, and enterprises across AWS, GCP, and Azure. Our clients build on modern stacks: Kubernetes, ECS, serverless, and AI-powered applications. Several of our clients operate in fintech and healthcare, where uptime, security, and information discipline are non-negotiable.

This is not a legacy IT shop. You will operate infrastructure that is genuinely cutting edge the kind of stack most engineers only read about.

We are scaling our 24x7 shared SRE operations team and hiring L1 SRE Engineers.

WHAT YOU WILL DO

• Monitor cloud infrastructure (AWS primary, GCP and Azure secondary) across multiple client environments simultaneously, using dashboards, alerting tools, and logs to spot and diagnose issues
• Provide hands-on production support investigate degraded services, failed jobs, resource exhaustion, and connectivity issues, and take corrective action
• Work directly in AWS, Azure, and container environments (ECS/Kubernetes) to check service health, restart/scale workloads, inspect logs, and validate fixes
• Use observability tooling (CloudWatch, Grafana, Prometheus, Loki, or client-specific equivalents) to build situational awareness and catch issues early
• Write and run operational scripts (Bash/Python) to automate checks, gather diagnostics, and remediate known issues
• Execute infrastructure changes during change windows deployments, config updates, scaling actions safely and accurately
• Handle client credentials, access, and operational data with strict infosec discipline
• Coordinate with L2 engineers and client stakeholders during escalations, communicating technical findings clearly

WHAT WE ARE LOOKING FOR

Must Have (Technical)

• Linux, hands-on process management, resource monitoring (CPU/memory/disk), log navigation, systemd/services, filesystem troubleshooting
• Networking fundamentals, applied can actually diagnose DNS resolution issues, TCP/IP connectivity problems, HTTP/S errors, and load balancer misrouting not just definitions
• AWS, hands-on comfortable working inside EC2, ECS, RDS, CloudWatch, IAM, and S3; can navigate the console and CLI to investigate and fix issues, not just describe services
• Monitoring & observability real experience reading dashboards, setting or tuning alerts, and correlating metrics/logs to root-cause an issue (CloudWatch, Grafana, Prometheus, Loki, or equivalent)
• Scripting Bash and/or Python at an operational level: can write a script to check service status, parse logs, or automate a repetitive diagnostic task
• Troubleshooting mindset can walk through how they'd debug a production issue (e.g., "service is returning 502s" or "pod is crash-looping") from first principles
• Strong written and verbal English technical communication with clients is part of the role
• Comfortable with rotational shifts including nights