L&D Manager

Hilton; Agra District; On-site; INR 500,000 - 700,000; Full time

Job summary

Hilton is seeking a full-time Training Manager at DoubleTree by Hilton Agra. This role involves acting as a change catalyst for cultural transformation, developing leadership capabilities, and providing key training inputs for hotel operations. Ideal candidates will have strong knowledge in learning development tools, excellent communication skills, and a commitment to high customer service standards. A tertiary qualification in Training or HR is advantageous.

Qualifications

• Thorough knowledge of modern learning and development tools and techniques.
• Excellent communication and presentation skills.
• Exceptional people management skills.

Responsibilities

• Support departments in developing functional excellence.
• Act as a change catalyst in organizational transformation.
• Induct, coach, and mentor new Team Members.
• Prepare annual training plans and calendars.

Skills

Modern learning and development tools knowledge

Communication and presentation skills

People management skills

Interpersonal relationship skills

Customer service commitment

Grooming standards

Flexibility in work situations

Ability to work under pressure

Teamwork skills

Intermediate proficiency in computer programs

Presentation skills

Education

Tertiary qualification in Training or Human Resources

Job description

A Training Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members.

What will I be doing?

• Support departments in developing cutting edge functional excellence and in developing leadership capabilities
• Act as a change catalyst in the cultural and organizational transformation of the Hotel
• Provide key input of Training aspects for all activities and plans of the Hotel
• Support individual and team development, career development, and training and experience-based learning
• Induct, coach, and mentor new Team Members
• Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments
• Partner with department to deliver training programs and other organizational and leadership development interventions
• Monitor and conduct learning and development reviews with each department
• Prepare annual training plans and training calendars for the hotel

What are we looking for?

• Thorough knowledge of modern learning and development tools and technique
• Excellent communication and presentation skills
• Excellent people management skills
• Demonstrated ability to develop interpersonal relationships
• Positive attitude
• Committed to delivering a high level of customer service, both internally and externally
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams
• Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint
• Exceptional presentation and grooming

It would be advantageous...

• Tertiary qualifications, or other collegiate-level degree, in Training or Human Resources

Work Locations

DoubleTree by Hilton Agra

Schedule

Full-time

Brand

Doubletree by Hilton