Learning & Development Executive

The Indian Hotels Company Limited; India; On-site; INR 600,000 - 900,000; Full time

Job summary

IHCL in India seeks a Learning & Development lead to coordinate mandatory online modules, oversee the L&D function at the hotel, and organize classroom trainings per the training calendar.

The role requires strong English communication, hotel operations experience, and training skills to drive staff development and certification across frontline teams.

Qualifications

• Excellent English verbal and written communication skills.
• Relevant experience in hotel operations and prior L&D exposure.
• Oratory skills and assertiveness.
• Hotel Management or Equivalent degree holder.

Responsibilities

• Coordinates with the cluster Learning & Development team in completion of mandatory online modules.
• Leads the L&D function in the hotel.
• Organizes classroom trainings as per the training calendar.
• Assists in skill certification process for all front line associates.
• Identifying training needs on the basis of information through various channels.
• Administers of training calendar.
• Assists the Learning & Development and Human Resources manager in driving the Taj Swagat process.

Skills

English communication

Oratory skills

Coaching & mentoring

Team building

Attention to details

Interpersonal effectiveness

Result orientation

Proactivity

Education

Hotel Management degree

Tools

MS Office

Job description

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24 Oct 2026

Department: Human Resources

Job requisition ID: 19813

Description:

About IHCL

Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.

Careers at IHCL

At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity.

Job Objective

• Coordinates with the cluster Learning & Development team in completion of mandatory online modules.
• Leads the L&D function in the hotel
• Organizes classroom traininigs as per the training calender.
• Assists in skill certification process for all front line associates.
• Identifying training needs on the basis of information through various channels.
• Administers of training calendar.
• Assists the Learning & Development and Human Resources manager in driving the Taj Swagat process.

Essential Job Tasks

• Maintains training evaluation / feedback sheets.
• Updates all training related information on the Online Learning Managment System application.
• Maintains and shares training related data with the department/s concerned as & when required.
• Maintains a record of findings and action plans of various process related audits.
• Records pertaining to Hotelier Development Program, Hotel Operations Training Program, Virtual Assessment Centre reports etc.

Areas of Responsibility

• Liasioning with various hotel management institutes, graduate colleges & business schools for campus recruitment, Internship, Industrial exposure training, Vocational training, assistance during outdoor caterings, guest lectures etc.
• Ensures impeccable grooming and verbal / written English commnication skills development and practice among associates in the hotel

Required Qualifications

• Excellent English verbal and written communication skills
• Relevant experience in the hotel operations and prior L&D exposure
• Oratory skills and assertiveness
• Hotel Management or Equivalent degree holder

Work Experience

• Atleast 2-3 years relevant working experience in Learning & Development in hotels / hospitality industry

Languages Needed in Position

• Written and verbal English communication

Key Interfaces- External

Behavioural Competencies:

• Proactivity
• Coaching and Mentoring
• Team Building & Orientation
• Empowerment
• Attention to Details
• Interpersonal Effectiveness
• Result Orientation
• Mutual Respect

Key Interfaces- Internal

Functional Competencies :

• Trustyou
• Knowledge of HR & Corporate Sustainability
• Training Skills
• MS-Office proficiency
• Written & Verbal Communication
• Computer Skills
• Safety Practices

Behavioural Competencies

Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindce Gift Centricity Personal Effectiveness

Equal Opportunities Employment at IHCL

At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.