Korean Language Expert

Placement Baba; Pune District; On-site; INR 234,360 - 558,000; Full time

Job summary

A recruitment agency is seeking passionate Korean language experts in Pune District to manage customer queries and communications in Korean. Applicants should have TOPIK II certification and at least 2 years of experience in customer service. Responsibilities include resolving escalations and managing communications across various channels. The position offers a full-time permanent role with a salary ranging from ₹21,000 to ₹50,000 per month.

Qualifications

• Certification level TOPIK II and above in Korean language.
• Minimum 2 years of experience in customer service.
• Ready to work in shifts.

Responsibilities

• Resolve customer queries, escalations & handle critical situations.
• Manage email, chats, calls from customers in Korean language.
• Manage time and productivity to meet daily individual and team ticket targets.
• Stay updated with the knowledge of the internal ticketing system.

Skills

Korean language proficiency

Customer service skills

Education

Engineering degree

Job description

Position Summary

Tudip Digital is looking for passionate Korean language experts who have certification level TOPIK II and above.

Qualifications

• Ready to work in shifts
• Minimum 2 years of experience
• Engineering degree is a huge plus but not mandatory
• Exposure to cloud platforms is a huge plus but not mandatory

Responsibilities

• Resolve customer queries, escalations & handle critical situations.
• Manage email, chats, calls from customers in Korean language.
• Resolve customer issues in a timely and consistent manner.
• Manage time and productivity to meet daily individual and team ticket targets.
• Stay updated with the knowledge of the internal ticketing system.

Job Type

Full-time, Permanent

Pay

₹21,000.00 - ₹50,000.00 per month

Experience

• Korean: 1 year (Required)