Konecranes Freshers Recruitment 2026 | Hiring for Trainee, Global IT Technical Support

Freshers Recruitment; Pune District; Presencial; INR 150 000 - 200 000; Tempo integral

Resumo da oferta

Konecranes invites BE/BTech graduates to join as Trainee – Global IT Technical Support in Pune. You will assist users, handle IT requests, and collaborate with L2/L3 teams in a 24x7 environment.

This off-campus drive targets fresh graduates with basic IT knowledge, Windows and networking basics, and willingness to learn, offering exposure to ISO standards and AI tools within a global support setting.

Qualificações

• Bachelor’s degree in Computer Science, Information Technology, or a related field required.
• “0–1 year of IT experience preferred, Freshers welcome.”

Responsabilidades

• Handle IT service requests through the ticketing system.
• Assess incidents, determine severity and escalate when needed.
• Follow IT processes and policies in daily activities.
• Support IT projects and coordinate with stakeholders.
• Assist with UAT activities and gather user feedback.
• Maintain awareness of ISO standards in IT operations.
• Work from Konecranes office at SP Infocity, Hadapsar, Pune.

Conhecimentos

Windows OS

Networking basics

Mobile OS

SCCM

Communication skills

Customer focus

Team collaboration

Quick learner

ITIL basics

24x7 support

Automation tools

SDLC knowledge

AI tools

Formação académica

B.E./B.Tech (CS/IT)

Ferramentas

SCCM

Descrição da oferta de emprego

Konecranes Freshers Recruitment 2026 : Konecranes is inviting applications from eligible B.E/B.Tech graduates for the Trainee – Global IT Technical Support position. This is a good opportunity for candidates who are looking to begin their IT career in Pune.

The position is suitable for candidates with 0–1 year of experience and offers the chance to work in a global IT support environment. Interested candidates can apply online before 09 October 2026.

Recruitment & Staffing

Below, you can find the eligibility requirements, job responsibilities, skills, and application details for the Konecranes Off-Campus Drive 2026.

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Technical Support

Construction & Maintenance

Konecranes Freshers Recruitment 2026 Details

Details

Information

Company Konecranes

Job Role Trainee, Global IT Technical Support

Job Type Off-Campus Drive

Qualification B.E/B.Tech

Experience 0–1 Year

Salary/CTC Best in Industry

Job Location Pune

Last Date to Apply 09 October 2026

Job Profile: Trainee – Global IT Technical Support

As a Trainee in Global IT Technical Support, you will be responsible for assisting users with IT-related requests and incidents. The role involves working with different support teams, resolving or escalating technical issues, and following standard IT processes.

Candidates applying for this position should meet the following requirements:

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Knowledge Management

technical support

• A bachelor’s degree in Computer Science, Information Technology, or a related field.
• Candidates with 0–1 year of experience working in a Windows-based environment can apply.
• Basic knowledge of IT systems, applications, and networking is expected.

Required Skills

Candidates should have a basic understanding of operating systems, networks, and commonly used applications. Knowledge or exposure to the following areas will be helpful:

• Windows operating systems and IT applications
• Basic networking concepts
• Mobile operating systems such as iOS, Android, and Windows
• SCCM knowledge is an added advantage
• Good communication and presentation skills
• A customer-focused approach to IT support
• Ability to work and collaborate with different teams
• Willingness to learn new technologies and share knowledge
• Basic understanding of ITIL practices
• Ability to work in a 24×7 shift environment
• Exposure to automation tools
• Understanding of the software development lifecycle
• Experience with scalable AI tools is an added advantage

Key Responsibilities

Selected candidates will support various IT service and technical support activities. Their major responsibilities may include:

Technical Support & Repair

IT Request Management

Handle IT service requests submitted through the company’s ticketing system. This includes classifying requests, routing them for approval, assigning them to the appropriate L2/L3 support teams, and following up until the issue is resolved.

Incident Assessment and Escalation

Review IT incidents and determine their severity, impact, and potential risks. When required, escal

Following IT Processes and Policies

Company News

Follow the company’s established IT processes, procedures, and policies while handling day-to-day support activities. This helps maintain consistent service quality and compliance.

IT Project Support

Assist with IT projects and other activities assigned by the team. You may also coordinate with different stakeholders to help ensure that project tasks are completed on time.

Identifying Recurring Problems

Analyze incoming incidents and look for repeated or common issues. When recurring problems are identified, communicate the findings to the relevant technical teams for further action.

User Acceptance Testing (UAT)

Libraries

Provide technical support during UAT activities. This may include helping with testing, identifying issues, and collecting feedback from users and relevant teams.

Awareness of ISO Standards

Maintain an understanding of relevant ISO standards, including ISO 14001 (Environmental Management) and ISO 45001 (Occupational Health and Safety), as applicable to IT operations.

Work Location

The selected candidate will be required to work from the Konecranes office at SP Infocity, Hadapsar, Pune.

FAQs for Konecranes Off Campus Drive 2026

1. What is the job role offere in the Konecranes Off-Campus Drive 2026?

Konecranes is hiring candidates for the position of Trainee – Global IT Technical Support.

2. What is the required qualification for Konecranes Off Campus Drive 2026?

Candidates should have a B.E/B.Tech degree, preferably in Computer Science, Information Technology, or a related field.

3. Is prior work experience requird for this Konecranes job?

The position is open to candidates with 0–1 year of experience in a Windows environment.

4. Where is the Konecranes Trainee position located?

The job is based at SP Infocity, Hadapsar, Pune.

5. What is the last date to apply for Konecranes Off Campus Drive 2026?

According to the provided job details, candidates can apply online on or before 09 October 2026.

Technical Support & Repair

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Guddi is a Passionate Job Content Writer holding 5 years of Experience in this Industry.