Key Accounts Manager

Apparel Group; Mumbai; On-site; INR 1,500,000 - 1,900,000; Full time

Job summary

Apparel Group in Mumbai is looking for a seasoned Key Account Manager (Large Format Retail) to drive Shop-in-Shop and Modern Trade partnerships. The role focuses on expanding SiS presence, managing counter operations, and partnering with buyers to boost sales and store performance across assigned locations.

The ideal candidate will have strong relationship-building skills, a track record in LFR and KAM, and the willingness to travel across stores to ensure execution and growth in a dynamic

Qualifications

• Experience managing and expanding a Shop-in-Shop/Large Format Retail business for a leading fashion, footwear, apparel, sports or lifestyle brand.
• Strong experience in LFR, Modern Trade and Key Account Management Retail.
• Willingness to travel across assigned stores/locations.

Responsibilities

• Manage and grow the Shop-in-Shop business across Large Format Retail (LFR) and Modern Trade partners such as Lifestyle, Shoppers Stop, Centro, etc.
• Drive monthly sales, profitability, productivity and business growth across assigned key accounts.
• Manage strong relationships with key account buyers, department stores and store teams.
• Identify and onboard new SiS locations and drive retail expansion and store expansion opportunities.
• Manage day-to-day retail operations across assigned SiS counters, ensuring smooth execution and adherence to company standards.
• Recruit, train, deploy and manage sales staff/promoters across multiple locations.
• Monitor counter-wise sales, productivity, manpower and operational performance and implement action plans to improve results.
• Ensure optimum inventory availability, replenishment, stock rotation and sell-through across counters.
• Ensure adherence to visual merchandising, brand guidelines, SOPs and operational standards.
• Conduct regular store visits and audits to monitor sales, staff performance, inventory, VM and overall counter execution.
• Coordinate with Merchandising, Operations, Supply Chain, Finance and Marketing teams for seamless execution.
• Resolve day-to-day operational, stock, manpower and commercial issues with retail partners.
• Track competitor activity, market trends and identify opportunities for business development and retail expansion.
• Analyse sales and store performance reports and implement corrective measures for underperforming locations.

Skills

Shop-in-Shop management

Large Format Retail

Key Account Management

Retail Operations

Staff Training

Sales Growth

Merchandising

Store Visits

Analytical Skills

Travel flexibility

Job description

Job Title: Key Account Manager (Large Format Retail)

Role & responsibilities

• Manage and grow the Shop-in-Shop (SiS) business across Large Format Retail (LFR) and Modern Trade partners such as Lifestyle, Shoppers Stop, Centro, etc.
• Drive monthly sales, profitability, productivity and business growth across assigned key accounts.
• Manage strong relationships with key account buyers, department stores and store teams.
• Identify and onboard new SiS locations and drive retail expansion and store expansion opportunities.
• Manage day-to-day retail operations across assigned SiS counters, ensuring smooth execution and adherence to company standards.
• Recruit, train, deploy and manage sales staff/promoters across multiple locations.
• Monitor counter-wise sales, productivity, manpower and operational performance and implement action plans to improve results.
• Ensure optimum inventory availability, replenishment, stock rotation and sell-through across counters.
• Ensure adherence to visual merchandising, brand guidelines, SOPs and operational standards.
• Conduct regular store visits and audits to monitor sales, staff performance, inventory, VM and overall counter execution.
• Coordinate with Merchandising, Operations, Supply Chain, Finance and Marketing teams for seamless execution.
• Resolve day-to-day operational, stock, manpower and commercial issues with retail partners.
• Track competitor activity, market trends and identify opportunities for business development and retail expansion.
• Analyse sales and store performance reports and implement corrective measures for underperforming locations.

Preferred candidate profile

• Mandatory: Proven experience in managing and expanding a Shop-in-Shop/Large Format Retail business for a leading fashion, footwear, apparel, sports or lifestyle brand.
• Strong experience in LFR, Modern Trade and Key Account Management Retail.
• Experience managing multiple counters, department stores or retail locations across an assigned area.
• Strong understanding of Retail Operations, sales, inventory, manpower and store performance management.
• Experience in retail expansion, store expansion or business development will be preferred.
• Experience managing sales promoters/store staff, including recruitment, training and performance management.
• Strong relationship-building skills with buyers, key accounts and retail store teams.
• Strong commercial and analytical skills with a proven ability to drive sales, productivity and profitability.
• Willingness to travel across assigned stores/locations.
• Candidates from fashion, footwear, apparel, sports, accessories or lifestyle retail will be preferred.