Key Account Manager - West

Paytm; Mumbai; On-site; INR 1,500,000 - 2,400,000; Full time

Job summary

Paytm is seeking a highly driven enterprise sales professional to join the PACB team as a Key Account Manager. The role focuses on hunting and acquiring large enterprise merchants for Paytm's payment gateway and digital payment solutions.

OE responsibilities include building relationships with CXOs, driving adoption of Paytm’s payment infrastructure, and negotiating contracts with enterprise clients to accelerate revenue growth and onboarding of merchants across India.

Qualifications

• Experience selling to large enterprise merchants.
• Ability to build relationships with CXOs and decision-makers.
• Experience with payments ecosystem is a plus.

Responsibilities

• Drive new merchant acquisition by identifying and closing large enterprise opportunities in the payments ecosystem.
• Develop strong relationships with CXOs, founders, and senior stakeholders across large enterprises, startups, and digital-first businesses.
• Pitch Paytm's Payment Gateway and Aggregator solutions including Cards, UPI, Net Banking, Wallets, BNPL, APIs, and payment orchestration.
• Build and manage a robust enterprise sales pipeline through market mapping, networking, and strategic outreach.
• Work with product, integrations, tech, and operations teams to onboard merchants and deliver customized payment solutions.
• Lead commercial negotiations, contracts, and partnership discussions with enterprise clients.
• Understand merchant business models and design payment solutions that drive revenue and customer growth.
• Track industry trends, competition, and market opportunities within fintech and payments ecosystem.
• Achieve revenue targets, merchant acquisition goals, and payment volume growth for the business.
• Ensure smooth merchant onboarding and integration with Paytm's payment infrastructure.

Skills

Enterprise sales

Relationship management

Negotiation

Merchant onboarding

Job description

Job Summary

Title: Key Account Manager - PACB

Role overview

We are looking for a highly driven enterprise sales professional to join the PACB team, responsible for hunting and acquiring large enterprise merchants for Paytms payment gateway and digital payment solutions.

The role involves identifying new business opportunities, building relationships with CXOs and decision-makers, and driving adoption of Paytms payment infrastructure across large online businesses and digital platforms.

About the team: The Payment Gateway / Payment Aggregator (PA-PG) business powers online payment acceptance for thousands of enterprises, startups, and high‑growth digital platforms across India.

The PACB (Payment Aggregator Corporate Business) team is responsible for acquiring large enterprises and digital‑first merchants, enabling them with seamless payment infrastructure and customized payment solutions.

Responsibilities

• Drive new merchant acquisition by identifying and closing large enterprise opportunities in the payments ecosystem.
• Develop strong relationships with CXOs, founders, and senior stakeholders across large enterprises, startups, and digital‑first businesses.
• Pitch Paytms Payment Gateway and Aggregator solutions including Cards, UPI, Net Banking, Wallets, BNPL, APIs, and payment orchestration.
• Build and manage a robust enterprise sales pipeline through market mapping, networking, and strategic outreach.
• Work closely with product, integrations, tech, and operations teams to onboard merchants and deliver customized payment solutions.
• Lead commercial negotiations, contracts, and partnership discussions with enterprise clients.
• Understand merchant business models and design payment solutions that drive revenue and customer growth.
• Track industry trends, competition, and market opportunities within the fintech and payments ecosystem.
• Achieve revenue targets, merchant acquisition goals, and payment volume growth for the business.
• Ensure smooth merchant onboarding and integration with Paytms payment infrastructure.

Requirements