Key Account Manager National Account - Pune

Kuehne+Nagel; Gurugram District; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Kuehne+Nagel in Gurugram is seeking a seasoned Business Development professional to drive growth in freight forwarding by aligning customer needs with our global logistics solutions.

You will focus on developing existing or new business, manage key accounts, negotiate value-based terms, and coordinate cross-functional teams to deliver operational excellence. Willingness to travel and build lasting relationships is essential.

Qualifications

• Minimum of 8–10 years of experience in business development or sales, preferably in freight forwarding.
• Experience in developing SME and national accounts across sectors.
• Proven track record of achieving sales targets and expanding market share.
• Willingness to travel frequently for client meetings and industry events.
• Excellent communication and interpersonal skills.

Responsibilities

• Directly manage Key Account(s), eliciting customer needs and selling key products and services.
• Negotiate rates with customers aligned with BU policies and maintain rate sheets.
• Ensure compliance with sales management processes and update CRM with records.
• Monitor monthly performance against targets and take corrective actions.
• Ensure account plans are in place and signed off by the sales manager.
• Hand over new business into operations to meet customer requirements and commitments.
• Conduct regular reviews with customers for continuous improvement and innovation.

Skills

8-10 years experience

Business development

Sales

Freight forwarding experience

SME and national accounts

Travel willingness

Excellent communication

Job description

It\'s more than a job

With a sales career at Kuehne+Nagel, you\'ll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. But you will also bring relief and peace of mind to pet owners around the world. Because when you do your job, your colleagues around the world are able to build reliable veterinary supply chains that ensure pets get the care they need. At Kuehne+Nagel, our work is about more than we imagine.

You will be part of our Sales + Marketing team, adding your consultative selling expertise + skills to the delivery of business growth.

How you create impact

Your primary objective will be to develop existing or new business by coordinating all business development actions + triggering opportunities within your specified vertical for larger accounts. You will do this by working with a variety of internal + external stakeholders, ensuring compliance with our current commercial policy while focusing on the following key objectives:

• To directly manage Key Account(s), in accordance with agreed targets, goals + company guidelines, eliciting customer needs + selling our key products + services.
• To negotiate rates with customers in alignment with the business units (BU), ensuring rate sheets are documented + maintained as needed by the BU\’s.
• To ensure compliance with our sales management processes + systems, ensuring correct + timely updates in our customer relationship system (CRM).
• To monitor monthly performance against set targets ensuring that immediate actions address deviations.
• To ensure that account plan(s) are in place based on internal processes + templates which are signed off by the respective sales manager.
• To effectively hand over + transition new business into operations to ensure that customer requirements + company\'s commitments are met.
• To conduct regular + structured review sessions with assigned customers including; process for continuous improvement + innovation, review of customer strategy + priorities to deliver operational excellence.

What we would like you to bring

• Minimum of 8 - 10 years of experience in business development or sales, preferably within the freight forwarding industry.
• Experience in developing SME and national accounts, within cross sectors.
• A proven track record of achieving sales targets and expanding market share in a competitive environment.
• Willingness to travel frequently for client meetings and industry events.
• Excellent communication and interpersonal skills to build relationships with clients and stakeholders.

What\'s in it for you

• Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.
• People-Centric Culture: Join a team where your voice matters and people genuinely care.
• Learning & Development: Grow with us personally and professionally through world-class training and career pathways.
• Innovation & Sustainability: Be part of a future-focused company driving real change in logistics and the planet.
• Rewards & Recognition: Get rewarded for your passion, performance, and potential.
• Stability with Agility: Enjoy the best of both worlds a trusted global brand with a startup spirit.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.