Air Logistics Sales Representative (Mumbai)

Kuehne+Nagel; Maharashtra; Presencial; INR 1.200.000 - 2.600.000; Jornada completa

Descripción de la vacante

Kuehne+Nagel in India is seeking a sales-driven professional to join the Freight Forwarding team. You will drive air logistics growth by combining customer care excellence with proactive sales and business development, leading onboarding and ongoing engagement with customers to ensure smooth operations.

The role requires strong understanding of air logistics, proven sales experience, and superb stakeholder management in a fast-paced, cross-functional environment.

Formación

• Strong understanding of Air Logistics / Freight Forwarding industry.
• Proven experience in sales, business development, or customer management.
• Excellent stakeholder management and communication skills.
• Ability to work in a fast-paced, cross-functional environment.
• Customer-centric mindset with strong problem-solving skills.

Responsabilidades

• Take the lead in monitoring and driving sales activities to achieve business targets.
• Proactively identify and nurture sales-qualified prospects, converting them into profitable and sustainable business opportunities.
• Conduct regular reviews of sales leads and customer portfolios with key stakeholders.
• Perform market research on pricing and product competitiveness, aligning closely with the pricing team.
• Act as a bridge between customers and Customer Care Locations (CCL), sharing feedback and supporting issue resolution.
• Lead onboarding and implementation of new customers, ensuring smooth operational handover and SOP alignment.
• Maintain and update customer information in internal systems accurately.
• Drive customer engagement, satisfaction, retention, and reactivation through high service quality in collaboration with CCL.

Conocimientos

Sales

Business development

Customer management

Stakeholder management

Communication skills

Cross-functional collaboration

Problem-solving

Descripción del empleo

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

Drive air logistics growth by combining customer care excellence with proactive sales and business development.

How you create impact

• Take the lead in monitoring and driving sales activities to achieve business targets
• Proactively identify and nurture sales-qualified prospects, converting them into profitable and sustainable business opportunities
• Conduct regular reviews of sales leads and customer portfolios with key stakeholders
• Perform market research on pricing and product competitiveness, aligning closely with the pricing team
• Act as a bridge between customers and Customer Care Locations (CCL), sharing feedback and supporting issue resolution
• Lead onboarding and implementation of new customers, ensuring smooth operational handover and SOP alignment
• Maintain and update customer information in internal systems accurately
• Drive customer engagement, satisfaction, retention, and reactivation through high service quality in collaboration with CCL.

What we would like you to bring

• Strong understanding of Air Logistics / Freight Forwarding industry
• Proven experience in sales, business development, or customer management
• Excellent stakeholder management and communication skills
• Ability to work in a fast-paced, cross-functional environment
• Customer-centric mindset with strong problem-solving skills.

What's in it for you

At Kuehne+Nagel, you'll be part of a global logistics leader that believes in creating real impact - on business, on customers, and on careers. Here’s what you can look forward to:

• Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.
• People-Centric Culture: Join a team where your voice matters and people genuinely care.
• Learning & Development: Grow with us - personally and professionally - through world-class training and career pathways.
• Innovation & Sustainability: Be part of a future-focused company driving real change in logistics and the planet.
• Rewards & Recognition: Get rewarded for your passion, performance, and potential.
• Stability with Agility: Enjoy the best of both worlds - a trusted global brand with a startup spirit.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.