Key Account Manager

SkillLabs; Indore District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

SkillLabs in Indore is seeking a Relationship Manager for banking products. You will manage a portfolio of key/high-value customers, build strong relationships, and act as a single point of contact for all banking needs.

Responsibilities include business development, wallet-share growth, acquiring new key accounts, and driving revenue through cross-selling and upselling while ensuring smooth onboarding and compliance.

Qualifications

• Graduate / MBA preferred for banking roles.
• 2–5 years experience in KAM/RM/BDM in banking or NBFC.
• Strong knowledge of banking products and services.

Responsibilities

• Relationship Management: manage a portfolio of key/high-value customers.
• Build long-term relationships and be the single point of contact for banking needs.
• Business Development: identify opportunities to increase wallet share.
• Acquire new key accounts (corporate/SME/HNI).
• Drive revenue growth from existing clients and cross-sell/upsell products.
• Promote CASA, Loans, Trade & Forex, Insurance & Investments.
• Achieve sales targets and ensure smooth onboarding/documentation.
• Coordinate with internal teams (operations, credit, etc.).
• Monitor account performance and ensure policy/compliance; maintain asset quality.

Skills

Relationship Management

Business Development

Cross-Selling

Client Servicing

Portfolio Management

Education

Graduate / Postgraduate (MBA preferred)

Job description

• Manage a portfolio of key/high-value customers
• Build strong, long-term relationships with clients
• Act as a single point of contact for all banking needs
• Business Development
• Identify opportunities to increase wallet share
• Acquire new key accounts (corporate/SME/HNI clients)
• Drive revenue growth from existing clients
• Cross-Selling & Upselling
• Promote products like:
• CASA (Current & Savings Accounts)
• Loans (Business, Working Capital, LAP)
• Trade & Forex services
• Achieve sales targets assigned by the bank
• Ensure smooth onboarding and documentation
• Coordinate with internal teams (operations, credit, etc.)
• Monitor account performance and risk
• Ensure compliance with banking policies
• Maintain asset quality (NPA control)

Key Responsibilities

• Relationship Management
• Manage a portfolio of key/high-value customers
• Build strong, long-term relationships with clients
• Act as a single point of contact for all banking needs
• Business Development
• Identify opportunities to increase wallet share
• Acquire new key accounts (corporate/SME/HNI clients)
• Drive revenue growth from existing clients
• Cross-Selling & Upselling
• Promote products like:
• CASA (Current & Savings Accounts)
• Loans (Business, Working Capital, LAP)
• Trade & Forex services
• Insurance & Investment products
• Achieve sales targets assigned by the bank
• Client Servicing
• Ensure smooth onboarding and documentation
• Resolve client queries/issues quickly
• Coordinate with internal teams (operations, credit, etc.)
• Portfolio Management
• Monitor account performance and risk
• Ensure compliance with banking policies
• Maintain asset quality (NPA control)

Eligibility Criteria

• Graduate / Postgraduate (MBA preferred)
• Experience:
• 2–5 years (KAM / RM / BDM roles in banking or NBFC)
• Strong knowledge of banking products