Key Account Manager

SkillLabs; Indore District; On-site; INR 600,000 - 900,000; Full time

Job summary

SkillLabs in Indore is seeking a Relationship Manager to handle a portfolio of key banking clients. You will manage relationships, onboard new clients, and drive revenue through cross-selling across CASA, loans, trade/forex, and insurance products.

The role requires 2–5 years of KAM/RM/BDM experience in banking or NBFC and strong product knowledge. The candidate should hold a Graduate/Postgraduate degree with MBA preferred.

Qualifications

• Graduate or Postgraduate (MBA preferred).
• 2–5 years in KAM/RM/BDM roles in banking or NBFC.
• Strong knowledge of banking products.

Responsibilities

• Relationship Management across a portfolio of key/high-value customers.
• Build and maintain long-term relationships with clients and act as single point of contact for banking needs.
• Drive business development and identify opportunities to increase wallet share.
• Acquire new key accounts (corporate/SME/HNI) and drive revenue from existing clients.
• Promote products like CASA, Loans, Trade & Forex services, Insurance & Investments.
• Achieve sales targets and ensure smooth onboarding and documentation.
• Coordinate with internal teams (operations, credit) and monitor account performance.

Skills

Relationship management

Portfolio management

Sales & target

Client onboarding

Education

MBA preferred

Graduate/Postgraduate

Job description

Key Responsibilities

• Relationship Management
• Manage a portfolio of key/high-value customers
• Build strong, long-term relationships with clients
• Act as a single point of contact for all banking needs
• Business Development
• Identify opportunities to increase wallet share
• Acquire new key accounts (corporate/SME/HNI clients)
• Drive revenue growth from existing clients
• Cross-Selling & Upselling
• Promote products like:
• CASA (Current & Savings Accounts)
• Loans (Business, Working Capital, LAP)
• Trade & Forex services
• Insurance & Investment products
• Achieve sales targets assigned by the bank
• Client Servicing
• Ensure smooth onboarding and documentation
• Resolve client queries/issues quickly
• Coordinate with internal teams (operations, credit, etc.)
• Portfolio Management
• Monitor account performance and risk
• Ensure compliance with banking policies
• Maintain asset quality (NPA control)

Eligibility Criteria

• Graduate / Postgraduate (MBA preferred)
• Experience:
• 2-5 years (KAM / RM / BDM roles in banking or NBFC)
• Strong knowledge of banking products