Key Account Manager

IDFC FIRST Bank; Dadri; On-site; INR 600,000 - 900,000; Full time

Job summary

IDFC FIRST Bank is seeking a Key Account Manager – Trade Advance/Inventory Funding to manage dealer relationships under the INF program in India. You will oversee portfolios, drive growth, and ensure service excellence while adhering to regulatory standards.

The role requires strong client engagement, strategic thinking, and collaboration with multiple internal teams to convert dealers into INF clients. Prior experience in trade finance or inventory funding is preferred.

Qualifications

• Bachelor’s degree in any relevant stream.
• Post‑graduation: Any discipline (preferred).
• Minimum 2 years of relevant experience in client relationship management, trade finance, or inventory funding.

Responsibilities

• Manage and grow relationships with existing dealer partners under the INF program.
• Maintain regular communication with clients to review portfolios, address concerns, and identify new business opportunities.
• Ensure all client interactions and transactions comply with internal policies and external regulations.
• Conduct due diligence and uphold high ethical standards in all client engagements.
• Monitor industry trends and analyze competitor offerings to provide insights for product and service improvements.
• Coordinate with internal departments such as credit, compliance, and operations to ensure smooth service delivery.
• Support training and development initiatives for the sales team focused on INF products.
• Collaborate with State, Regional, Zonal, and National Heads to schedule meetings with dealers and convert them into INF clients.
• Act as a key liaison between leadership and field teams to drive strategic initiatives and client conversions.

Skills

Relationship management

Portfolio management

Business development

Communication

Regulatory compliance

Strategic thinking

Cross-functional collaboration

Education

Bachelor's degree

Post-graduate preferred

Job description

The Key Account Manager – Trade Advance/Inventory Funding will be responsible for managing and expanding relationships with dealer partners under the INF (Inventory Funding) program. This role involves client relationship management, portfolio monitoring, business development, and ensuring compliance with regulatory and internal standards. The incumbent will work closely with internal stakeholders and leadership to drive growth and deliver seamless service to clients.

Key Responsibilities

• Manage and grow relationships with existing dealer partners under the INF program.
• Maintain regular communication with clients to review portfolios, address concerns, and identify new business opportunities.
• Ensure all client interactions and transactions comply with internal policies and external regulations.
• Conduct due diligence and uphold high ethical standards in all client engagements.
• Monitor industry trends and analyze competitor offerings to provide insights for product and service improvements.
• Coordinate with internal departments such as credit, compliance, and operations to ensure smooth service delivery.
• Support training and development initiatives for the sales team focused on INF products.
• Collaborate with State, Regional, Zonal, and National Heads to schedule meetings with dealers and convert them into INF clients.
• Act as a key liaison between leadership and field teams to drive strategic initiatives and client conversions.

Qualifications

Education

• Graduation: Bachelor’s degree in any relevant stream.
• Post‑graduation: Any discipline (preferred).

Experience

• Minimum 2 years of relevant experience in client relationship management, trade finance, or inventory funding.

Skills and Attributes

• Strong relationship‑building and client engagement skills.
• Solid understanding of financial products and portfolio management.
• Ability to identify and convert new business opportunities.
• Excellent communication and coordination skills.
• Knowledge of compliance standards and regulatory frameworks.
• Strategic thinking and ability to collaborate across levels of leadership.