Key Account Manager

Mahindra and Mahindra Limited [Automotive and Farm Equipment Business]; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Mahindra and Mahindra Limited [Automotive and Farm Equipment Business] in Chennai is seeking a proactive KAM Sales professional to manage key accounts, strengthen relationships, and drive strategic opportunities across the region.

You will coordinate with product and marketing teams, align schemes with financiers, and guide the sales process from pre- to post-sales to boost revenue and customer satisfaction. MBA or BE is required with 6–8 years of BE/MBA experience.

Qualifications

• MBA or BE required

Responsibilities

• Manage relationships with KAM customers and identify strategic accounts.
• End-to-end resolution of customer issues and retention.
• Improve share of business and overall revenue.
• Enhance customer engagement from pre-sales to post-sales.
• Ensure MTB products are considered in deals.
• Work with KAM customers to ensure a positive experience across the sales process.
• Build a network with KAM customers regionally.
• Coordinate with financiers to offer better schemes for KAM customers.
• Act as interface between product development/marketing and customers.
• Help improve team capability and monitor performance.

Skills

Consumer Focus

Product Knowledge & Application

Sales Planning

Interpersonal Skills

Financial Management

Market Intelligence

Territory Coverage Optimization

Education

MBA

Bachelor of Engineering

Job description

Job Description:

Responsibilities & Key Deliverables

To manage good relationship with KAM customers.to identify and deal with strategic/KAM customers.End to end resolution of existing customer issues and Retaining them.Improving Share of business with customers and improving overall revenue for the company.Improving customer engagement with various activities - Pre sales to post sales.to Ensure presence of MTB Products in consideration set of these KAM customers in all their deals.to work with KAM customers to Ensure good experience in the entire sales Process.Build a good network with all KAM customers in the region.to work out better schemes with financiers for KAM customers.to act as an interface between the Product development / Marketing team and the end customers.to help in improving capability of the team and to monitor their performance

Preferred Industries

Education Qualification

MBA; Bachelor of Engineering

General Experience

BE - 8 yrs, BE MBA -6 -8 yrs

Critical Experience

System Generated Core Skills

• Consumer Focus
• Product Knowledge & Application
• Sales Planning
• Interpersonal Skills

System Generated Secondary Skills

• Financial Management
• Market Intelligence
• Territory Coverage Optimization

Requirements: