Key Account Director- Client Servicing 10yrs Exp_New Delhi_Onsite (Ranchi)

Techmagnate - A Digital Marketing Agency; Ranchi; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

Techmagnate is seeking an experienced Key Account Director to lead enterprise client relationships and drive strategic growth. You will champion CXO-level partnerships, own account P&L and revenue targets, and ensure ROI through digital marketing solutions across SEO, PPC, content, and analytics.

You will coordinate with cross-functional delivery teams to maintain world-class execution and mentor a team of Account Managers to elevate client servicing excellence.

Qualifications

• 12–16 years of experience in digital marketing, advertising, or consulting firms serving enterprise accounts.
• Proven track record of managing multi-million INR accounts and delivering revenue growth.
• Strong understanding of SEO, PPC, content marketing, and analytics.
• Excellent relationship management with CXO-level decision-makers.
• Ownership of P&L, revenue targets, and account expansion.
• Outstanding communication and negotiation skills.

Responsibilities

• Act as the primary liaison for CXO-level stakeholders and senior client sponsors.
• Identify opportunities to expand business through cross-selling of services.
• Oversee project delivery with internal teams to ensure ROI and objective alignment.
• Lead and mentor a team of Account Managers and Executives toward client excellence.
• Provide data-driven insights and advisory to clients on digital transformation.

Skills

CXO-level relationship management

Strategic account growth

Delivery oversight

Team leadership

Analytics insights

Digital marketing knowledge

Job description

About the Role

Techmagnate is looking for an experienced Key Account Director to lead client relationships, drive strategic growth, and ensure the highest levels of delivery excellence. You will be the trusted advisor for CXO-level stakeholders, responsible for client retention, upselling, and delivering measurable ROI through digital solutions.

Key Responsibilities

Client Relationship Management

• Act as the primary point of contact for senior client stakeholders (CXO/VP/Director-level).
• Build long‑term partnerships and position Techmagnate as a strategic growth partner.

Strategic Account Growth

• Identify opportunities to expand business through cross‑selling and upselling of SEO, PPC, Paid Media, Content, Social Media, and Automation services.
• Own account P&L; and revenue targets for top enterprise accounts.

Business & Delivery Oversight

• Work with internal teams (SEO, PPC, Content, Design, Analytics) to ensure world‑class execution.
• Oversee delivery KPIs, ensuring campaigns drive ROI and align with client objectives.

Leadership & Mentorship

• Lead a team of Account Managers and Executives, fostering a culture of client‑first thinking.
• Provide mentorship and guidance to build client servicing excellence.

Insights & Advisory

• Analyze industry trends, competitors, and performance data to present actionable insights.
• Consult clients on digital transformation and performance‑driven marketing strategies.

What Were Looking For

• 1216 years of experience in digital marketing, advertising, or consulting firms, handling enterprise-level accounts.
• Proven track record of managing multi‑million INR accounts and achieving revenue growth.
• Robust understanding of SEO, PPC, content marketing, and analytics.
• Excellent relationship management skills with the ability to engage CXO-level decision‑makers.
• Business acumen with ownership of P&L;, revenue targets, and account expansion.
• Exceptional communication, nego .