Junior WMi Application Support Analyst

ITOrizon; Bengaluru; On-site; INR 400,000 - 600,000; Full time

Benefits offered by this job

Opportunity to work with leading warehouse management technologies

Exposure to global supply chain and logistics platforms

Collaborative and growth-focused work environment

Job summary

A global consulting and technology firm in Bengaluru is seeking a detail-oriented Junior WMi Application Support Analyst. The role involves testing and troubleshooting applications on the Manhattan WMi platform, with responsibilities including manual testing, SQL data validation, and issue analysis. The ideal candidate will have 1-3 years of experience in application support or QA testing, as well as exposure to warehouse management systems. This position offers the opportunity to work with leading warehouse management technologies and be part of a collaborative environment.

Qualifications

• 1-3 years of experience in application support, QA testing, or WMS testing.
• Exposure to Manhattan WMi / Warehouse Management Systems.
• Understanding of warehouse and logistics processes.

Responsibilities

• Perform manual testing of WMS/WMi applications.
• Validate application workflows using system screens.
• Develop and execute test cases and scenarios.
• Use SQL queries for data validation.
• Assist in troubleshooting application issues.
• Document test cases and defect reports.

Skills

Manual testing

SQL queries

Troubleshooting skills

Analytical skills

Education

Bachelor’s degree in Computer Science, Information Technology, or related field

Tools

Manhattan WMi

Job description

About Us

ITOrizon is a global consulting and technology company that helps enterprises design, implement, and optimize complex supply chain and digital transformation initiatives. Headquartered in Atlanta, USA, with offices in India (Bengaluru) and the UAE (Sharjah), we partner with global clients across retail, manufacturing, logistics, and distribution sectors. We combine deep domain expertise with modern technology to deliver practical, scalable solutions. Our teams work across strategy, implementation, and managed services — helping organizations adopt leading platforms such as Oracle, Manhattan, Blue Yonder, and our next-generation composable enterprise platform, Karolium.

Role Overview

ITOrizon is looking for a detail-oriented Junior WMi Application Support Analyst to support testing, troubleshooting, and basic configuration activities for the Manhattan WMi (Warehouse Management for iSeries) platform. This role involves navigating application interfaces, validating system functionality through testing, performing SQL queries for data validation, and assisting with issue analysis. The ideal candidate will have exposure to WMS applications, testing methodologies, and database validation techniques. This position is suitable for candidates with 1–3 years of experience in application support. QA testing, or warehouse management systems.

• Perform manual testing of WMS/WMi applications across multiple functional modules.
• Validate application workflows by navigating system screens, forms, and business processes.
• Develop and execute test cases, test scenarios, and regression tests for new releases and system updates.
• Use SQL queries to validate application data, transactions, and system outputs.
• Assist in troubleshooting application issues and support root cause analysis.
• Coordinate with development and technical teams to resolve defects and system issues.
• Document test cases, defect reports, and system documentation.
• Support application configuration and validation activities as needed.
• Ensure adherence to testing standards and quality assurance practices.

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 1–3 years of experience in application support, QA testing, or WMS testing.
• Exposure to Manhattan WMi / Warehouse Management Systems.
• Working knowledge of SQL for data validation and queries.
• Understanding of warehouse and logistics processes.

Preferred Skills

• Exposure to RPGLE programming (optional).
• Familiarity with IBM iSeries environment.
• Strong analytical and troubleshooting skills.
• Good documentation and communication skills.

What We Offer

• Opportunity to work with leading warehouse management technologies.
• Exposure to global supply chain and logistics platforms.
• Collaborative and growth-focused work environment.