Junior Associate AR

Guidehouse India Pvt Ltd; Chennai District; On-site; INR 250,000 - 350,000; Full time

Job summary

Guidehouse India is seeking an EBO Accounts Receivable professional in India to initiate calls for claim status, liaise with insurance companies regarding denials and underpayments, and drive timely resolutions. You will document actions and prioritize aging claims while adhering to confidentiality and HIPAA rules.

The role requires a graduate, good written and verbal English communication, ability to work night shifts, and a moderate typing speed. Experience with MS Office is a plus.

Qualifications

• Must be Graduate
• Good communication skills (read and write)
• Willing to work in night shifts
• Typing speed average (above 25 WPM)

Responsibilities

• Initiate calls requesting status of claims in queue
• Contact insurance companies for explanation of denials and underpayments
• Take appropriate action on claims to guarantee resolution
• Ensure accurate and timely follow-up where required
• Document actions taken in claims billing summary notes
• Prioritize pending claims for calling from aging basket
• Make calls following confidentiality and HIPAA compliance

Skills

Good communication

Education

Graduate

Tools

MS Office

Job description

Job Family: EBO Accounts Receivable (India) Travel Required: None Clearance Required: None

What You Will Do

• Initiate calls requesting status of claims in queue.
• Contact insurance companies for further explanation of denials and underpayments
• Take appropriate action on claims to guarantee resolution.
• Ensure accurate and timely follow-up where required.
• Document actions taken in claims billing summary notes
• To prioritize the pending claims for calling from the aging basket
• To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.
• Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims.
• Shall understand and abide by the organizations’ information security policy and protect the confidentiality, integrity and availability of all information assets.
• Shall report incidents related to security of information to concerned authorities.

What You Will Need

• Must be a Graduate
• Good Communication skill (read and writing).
• Ready to work in Night Shifts.
• Average typing speed required (above 25WPM).

What Would Be Nice To Have

• Experience in MS Office suite.

About Guidehouse India

At Guidehouse India, we’re redefining what’s possible by creating opportunities that change lives. Guidehouse is a global professional services firm that delivers advisory, technology, and managed services to clients across both the commercial and public sectors. Our teams turn bold ideas into solutions that transform industries, strengthen communities, and drive meaningful impact worldwide. Across our Chennai, Trivandrum, and Gurugram locations, you’ll find opportunities where your passion and curiosity help shape what comes next. With cutting edge benefits, innovative learning and development programs, and a people first culture, we empower our people to lead with purpose. We continue to expand our teams and capabilities across India, investing in state-of-the-art offices and high impact work. Here, you’ll collaborate with experts from around the world, build deep expertise, explore new domains, and accelerate your professional growth while making a real impact.

What We Offer

At Guidehouse India, we are committed to supporting the well-being of our people and their families at every stage of life.

• We offer competitive compensation and a comprehensive benefits package designed to help you thrive both inside and outside the workplace.
• Our benefits include resources such as in house physician consultations, nutritious food options at the workplace, and confidential counseling through our Employee Assistance Program, along with other wellness focused offerings that support your overall well being.
• Our comprehensive learning and development programs ensure you’re continuously upskilled and ready to tackle what’s next, so you can shape your own career path while contributing to meaningful, purpose driven work.