Junior Application Manager - End User Applications & Business Tools

Syntegon Technology; Panaji; Sur place; INR 600 000 - 900 000; Plein temps

Résumé du poste

Syntegon Technology in Goa, India seeks a BE holder to support daily operation and administration of assigned applications. You will act as a primary contact for users, support teams, and stakeholders, while assisting in incident, change, and problem management.

You will participate in rollouts, upgrades, testing, and vendor coordination, maintaining documentation and ensuring application health and compliance. English fluency is essential, with additional languages an advantage.

Qualifications

• BE in Information Technology, Computer Science, Business Informatics, or comparable with 2 to 4 years experience.
• First professional experience in IT support, application management, workplace services, or system administration is advantageous.
• Basic understanding of Windows operating systems and enterprise applications.
• Interest in software lifecycle management and business applications.
• Strong analytical and problem-solving skills.
• Service-oriented mindset and willingness to learn.
• Good communication skills and ability to work in an international environment.
• Fluent English skills; additional languages are an advantage.

Responsabilités

• Support the daily operation and administration of assigned applications.
• Act as a first point of contact for users, support teams, and business stakeholders.
• Assist in incident, problem, and change management activities.
• Support application rollouts, upgrades, patching, and testing activities.
• Coordinate with software vendors and service providers.
• Maintain application documentation, knowledge articles, and operational procedures.
• Monitor application health, performance, and service quality.
• Assist in software inventory, license management, and compliance activities.
• Participate in digital workplace and application improvement projects.
• Support automation and standardization initiatives within the application management team.

Connaissances

Analytical skills

Communication

Problem solving

Service orientation

Fluent English

Formation

BE in IT/CS/Business Informatics or comparable

Description du poste

Job Description

• Support the daily operation and administration of assigned applications.
• Act as a first point of contact for users, support teams, and business stakeholders.
• Assist in incident, problem, and change management activities.
• Support application rollouts, upgrades, patching, and testing activities.
• Coordinate with software vendors and service providers.
• Maintain application documentation, knowledge articles, and operational procedures.
• Monitor application health, performance, and service quality.
• Assist in software inventory, license management, and compliance activities.
• Participate in digital workplace and application improvement projects.
• Support automation and standardization initiatives within the application management team. Qualifications

BE in Information Technology, Computer Science, Business Informatics, or comparable with minimum of 2 to 4 years experience

• First professional experience in IT support, application management, workplace services, or system administration is advantageous.
• Basic understanding of Windows operating systems and enterprise applications.
• Interest in software lifecycle management and business applications.
• Strong analytical and problem-solving skills.
• Service-oriented mindset and willingness to learn.
• Good communication skills and ability to work in an international environment.
• Fluent English skills; additional languages are an advantage.