Job Title
Jr. OT Infrastructure & Tools Engineer
Job Summary
The OT Infrastructure & Tools Specialist will be responsible for managing, supporting and improving critical Operational Technology infrastructure tools used across manufacturing and production environments. The role covers Functional File Transfer, PRTG Monitoring and Acronis Backup platforms, along with the underlying server, network and firewall components required to run these services securely and reliably.
Role Objective: Ensure high availability, secure operations, compliance, timely troubleshooting and proper lifecycle management of OT infrastructure tools and their supporting environments.
Your Tasks and Responsibilities
Functional File Transfer Administration
- Configure and maintain various product of OT Primarily Secure file transfer and would also support PRTG, Acronis backup etc globally.
- Manage workflows, access permissions, automation workflows and operational logs.
- Troubleshoot failed logs, connectivity issues, permission errors, job scheduling failures and server-side issues.
- Ensure file transfer setup is aligned with security, audit and change management requirements.
Server Administration
- Build, configure and maintain Windows and Linux servers used for OT infrastructure tools.
- Perform operating system installation, hardening, patch coordination, performance tuning and capacity checks.
- Maintain server availability, services, certificates, scheduled tasks and local security settings.
- Support physical, virtual and hosted server environments, including VMware or Hyper-V where applicable.
Network & Firewall
- Understand and support network connectivity requirements for OT tools across production and enterprise zones.
- Work with network and firewall teams to define, validate and troubleshoot firewall rules and routing requirements.
- Troubleshoot TCP/IP, DNS, DHCP, routing, VPN, RDP/SSH and application connectivity issues.
- Ensure connectivity is implemented in line with OT network segmentation and security requirements.
Security, Compliance & Continuous Improvement
- Ensure OT infrastructure tools follow cybersecurity, access control and compliance requirements.
- Support vulnerability remediation, audit actions, backup validation and security review activities.
- Identify opportunities to improve automation, monitoring, reliability and operational efficiency.
- Promote disciplined documentation, handover and operational governance across supported services.
Who You Are
Competencies
OT Tools
- Functional File Transfer / Managed File Transfer, PRTG, Acronis Backup
- Operate, configure, troubleshoot and improve tool performance and reliability
Server Administration
- Windows Server, Linux basics, services, storage, patching, hardening
- Build and maintain stable tool-hosting environments
Network Administration
- Tcp/ip, DNS, DHCP, routing, VPN, RDP, SSH, smb/cifs
- Diagnose connectivity and service access issues
Firewall & Security
- Firewall rules, segmentation, access controls, logs, compliance
- Support secure connectivity and risk-based implementation
Virtualization
- VMware or Hyper-V, VM resources, snapshots, availability
- Support virtual servers hosting OT tools
Troubleshooting
- Logs, packet/connectivity testing, RCA, incident analysis
- Resolve incidents and prevent recurrence
Documentation
- SOPs, knowledge articles, design notes, change records
- Maintain clear operational documentation
Qualifications
Required
- Bachelor s degree in Computer Science, Information Technology, Engineering, or a related field.
- 0-5 years experience in infrastructure engineering or a related role
- Basic understanding of network administration, server management, and virtualization technologies
- Basic knowledge of cloud platforms (AWS, Azure, Google Cloud) and cloud infrastructure
- Basic understanding of network protocols and technologies (TCP/IP, DNS, DHCP, VPN, etc.)
- Familiarity with server and storage systems
- Exposure to virtualization technologies
- Some experience with scripting and automation
- Strong problem-solving skills and the ability to troubleshoot complex issues
- Ability to analyze system performance and identify optimization opportunities
- Exposure to security tools and technologies (firewalls, antivirus software)
- Capacity to understand and follow technical instructions and documentation
- Good verbal and written communication skills to interact with team members and stakeholders
Preferred
- Participation in relevant academic projects or internships