JR EXECUTIVE

Vrinda International; India; On-site; INR 250,000 - 450,000; Full time

Job summary

Vrinda International is seeking a JR. EXECUTIVE to join our Customer Service team. The role supports daily operations, shipping verification, and cash handling, ensuring accuracy and smooth coordination across departments in a fast-paced logistics environment.

The position emphasizes attention to detail, reliable execution of repetitive tasks, and strong communication with teams and clients to maintain delivery and support system integrity.

Qualifications

• Minimum 1 year of relevant work experience in customer service or operational roles.
• Strong computer skills and familiarity with standard software.
• Ability to maintain high accuracy in repetitive tasks.
• Aptitude for operational support and troubleshooting small issues.
• Excellent communication and coordination with teams and clients.
• Experience managing delivery/store/hub operations and shipment workflows.

Responsibilities

• Execute basic computer operations to support administrative and operational tasks.
• Maintain meticulous attention to detail to minimize errors in processing.
• Provide essential operational support to ensure business continuity and team efficiency.
• Coordinate effectively between internal departments and external stakeholders.
• Manage delivery coordination to ensure timely service completion.
• Oversee daily activities in the store or hub for optimal workflow.
• Verify and sort shipments to ensure correct handling and routing.
• Process returns and RTO requests per company protocols.
• Handle cash transactions securely and accurately following guidelines.

Skills

Customer service

Attention to detail

Communication

Operations support

Shipment processing

Cash handling

Job description

Job Description:

JR. EXECUTIVE

Summary

We are seeking a dedicated JR. EXECUTIVE to join our Customer Service team. In this pivotal role, the incumbent will serve as a cornerstone for our operational workflow, ensuring seamless execution of daily tasks while maintaining high standards of accuracy and efficiency. The position is critical for upholding the integrity of our delivery and support systems, requiring a proactive individual capable of managing diverse responsibilities ranging from shipment processing to financial transactions. This role offers an excellent opportunity to contribute to the smooth functioning of our logistics and customer interaction channels within a fast-paced environment.

Responsibilities

• Execute fundamental computer operations to support various administrative and operational functions.
  
• Maintain meticulous attention to detail during all processing activities to minimize errors.
  
• Provide essential operational support to ensure business continuity and team efficiency.
  
• Facilitate clear and effective communication and coordination between internal departments and external stakeholders.
  
• Manage delivery coordination activities to ensure timely and accurate service completion.
  
• Oversee daily activities within the store or hub, ensuring optimal workflow and organization.
  
• Conduct thorough verification and sorting of shipments to guarantee correct handling and routing.
  
• Process returns and RTO (Return to Origin) requests in accordance with company protocols.
  
• Handle cash transactions securely and accurately, adhering to all financial guidelines.
  

Requirements

Requirements:

• Minimum of 1 year of relevant work experience in a customer service or operational role.
  
• Proficiency in basic computer knowledge and software applications.
  
• Demonstrated ability to focus on details and maintain high accuracy in repetitive tasks.
  
• Strong aptitude for providing operational support and troubleshooting minor issues.
  
• Excellent communication and coordination skills to interact effectively with teams and clients.
  
• Experience or capability in managing delivery and store/hub operations.
  
• Familiarity with shipment verification, sorting procedures, and RTO/returns processing workflows.
  
• Competence in handling cash and managing financial records with integrity.
  

Requirements: