Jodo Ambassador - East

JODO; Durgapur; On-site; INR 957,854 - 1,436,781; Full time

Benefits offered by this job

Monthly stipend

Incentives based on targets

Applicable travel reimbursement

Job summary

JODO, a fintech startup in West Bengal, is seeking a Customer Success Executive to drive sales and build customer relationships. The ideal candidate possesses excellent communication skills and a passion for understanding customer needs.

This role offers a monthly stipend with incentives and a golden opportunity to convert to a full-time position. You'll be part of a dynamic startup environment where high performers can make a significant impact.

Qualifications

• Passionate about understanding customer needs.
• Self-starter with a high sense of ownership.
• Hungry to learn and grow, motivated to succeed.

Responsibilities

• Increase Jodo's market share through sales.
• Build long-term relationships with customers.
• Diligent follow-ups with leads until closure.

Skills

Fluent communication in English and regional language

Understanding customer needs

Persistence and resilience

Consultative selling

Job description

Jodo www.jodo.in is a mission-oriented high-growth fintech startup building payment & lending products to simplify education payments. Jodo’s suite of products makes education payments convenient & affordable for parents while simplifying & streamlining fee collections for educational institutes. Jodo aims to be a category-defining company with a mission to be a trusted partner to parents in fulfilling their aspirations for their kids’ education.

Key Responsibilities

• Sales: Increase Jodo's market share
  • Consultative selling by pitching Jodo’s financial products to customers both in offline events and via tele sales
  • Building a long-term relationship with customers
  • Ability to think on the feet and understand the customer's pulse to pitch right
  • Ability to take rejections and maintain resilience for next customer
• Resourceful: Always thinking of ways to get new leads, try different approaches to pitching, and add value to the firm in various ways apart from just the core responsibility
• Persistent with customers while being pleasant and respectful; ability to engage and persuade
• Diligent in follow-ups with the customer: Taking ownership of every single lead and taking it to closure
• Understand customer concerns and relay them back to the product team to improve the product & application process

Requirements

• Passionate about talking to and understanding customer needs
• Fluent communication in English and regional language
• Passionate about personal growth and making a difference

Compensation and Related Details

• Monthly stipend + incentives (target driven)
• Applicable travel reimbursement as per the existing company policy
• Golden chance to convert to a full-time role
• Opportunity to be part of an early-stage fintech startup and make an impact
• High performers in this role will be given additional exposure

(PPO: Customer Success Executive)

What Are We Looking For?

• Self-starter with a high sense of ownership; comfortable to work with minimal supervision
• Hungry to learn and grow; passion to learn & be a better version of oneself; motivated to succeed
• Bias for action; have the temperament to experiment and execute in uncertainty
• Hustler; ability to generate resources to solve a problem
• Intellectual honesty; always seeking and presenting truth irrespective of personal POV or beliefs
• Mission-oriented; deeply care about delivering value and making an impact on customers’ lives

Date of Joining: ASAP

Contact: [e-mail]