Job Title: Assistant Manager -IT

Buchprufer Consultants; Calicut; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

A consulting firm based in India is seeking an experienced IT Manager to lead and mentor the IT support staff. The ideal candidate will have over 5 years of experience in IT management, strong knowledge of cybersecurity, and a proven track record of overseeing IT projects and ensuring compliance with data protection regulations. This role offers opportunities for professional growth and development in a dynamic environment.

Qualifications

• 5+ years of experience in IT operations or IT management.
• Strong knowledge of networks, servers, cloud computing, and cybersecurity.
• Familiarity with ITIL or other IT service management frameworks.

Responsibilities

• Lead and mentor IT support staff.
• Plan and implement hardware, software, network, and security systems.
• Oversee IT projects such as upgrades and integrations.
• Ensure compliance with data privacy regulations.
• Monitor IT systems and resolve technical issues.
• Manage relationships with vendors.
• Maintain IT documentation.
• Prepare and manage the IT budget.
• Assist in software deployment and updates.
• Provide training to end-users.

Skills

IT support leadership

IT project coordination

Data protection compliance

Technical issue resolution

Vendor management

IT documentation maintenance

Budget management

Software deployment

User training

Networking and cybersecurity

ITIL familiarity

Job description

Department: IT Services

Location: Cochin, Calicut

Joining Availability: Immediate / 30 Days

Experience: 5+ years of experience

Skills Required:

• Lead and mentor IT support staff; assign tasks, review performance, and support career Development.
• Plan, implement, and maintain hardware, software, network, and security systems.
• Oversee and coordinate IT projects such as system upgrades, new implementations, and integrations.
• Ensure robust data protection strategies, compliance with data privacy regulations, and regular security audits.
• Monitor IT systems and respond to technical issues swiftly to minimize downtime.
• Evaluate, negotiate, and manage relationships with third-party vendors and service providers.
• Maintain IT documentation, including system configurations and troubleshooting guides.
• Prepare and manage the IT department budget, forecasts, and procurement plans.
• Assist in software deployment, updates, and license management.
• Provide high-level support and guidance to end-users and arrange necessary training.
• Minimum 5 years of experience in IT operations or IT management.
• Strong knowledge of networks, servers, cloud computing and cybersecurity.
• Familiarity with ITIL or other IT service management framework