IT Manager

Jain International Trade Organisation - India; India; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Classic Marble Company Pvt. Ltd. is seeking an Assistant Manager for IT to oversee the management and support of the IT infrastructure, systems, and applications at their plant location in Athal, Silvassa. The role includes ensuring the smooth functioning of hardware and software, providing end-user support for ERP systems, and implementing IT security measures. Ideal candidates should have experience with ERP applications like SAP and Oracle, alongside strong skills in networking and cybersecurity.

Qualifications

• Experience in managing IT infrastructure, systems, and applications.
• Strong knowledge of ERP systems and user support.
• Understanding of cybersecurity measures and data protection.

Responsibilities

• Manage and maintain IT infrastructure at the plant location.
• Provide end-user support for ERP systems.
• Implement IT security policies and monitor system security.
• Supply IT support to plant and sales teams.
• Support IT projects and vendor management.

Skills

IT Infrastructure Management

ERP System Support

Cybersecurity

Helpdesk Support

Project Management

Tools

SAP

Oracle

Tally

Job description

Job Type: FullTimePermanent

Location: Vapi

Work Mode: Onsite

Experience: MidLevel

Travel Requirements:

Job Description – Assistant Manager (IT)

Company Name: Classic Marble Company Pvt. Ltd.

Job Location: Athal, Silvassa – 396230, UT of Dadra & Nagar Haveli

Department: Information Technology (IT)

Reporting To: Manager – IT / Corporate IT Head

Employment Type: Full-time

Position Summary: The Assistant Manager – IT is responsible for managing and supporting the company’s IT infrastructure, systems, and applications at the plant location. The role ensures smooth functioning of hardware, software, network, ERP systems, cybersecurity, and user support while aligning IT operations with business and manufacturing requirements.

Responsibilities

• IT Infrastructure Management
  • Manage and maintain servers, desktops, laptops, printers, CCTV, access control, and biometric systems.
  • Ensure smooth functioning of LAN, WAN, Wi‑Fi, and internet connectivity.
  • Coordinate with vendors for IT hardware, software, and AMC support.
• ERP & Application Support
  • Provide end-user support for ERP systems (SAP / Oracle / Tally / other ERP).
  • Coordinate with ERP consultants for issue resolution, enhancements, and upgrades.
  • Ensure data accuracy, backups, and system availability.
• Cybersecurity & Data Protection
  • Implement IT security policies, antivirus, firewall, and access controls.
  • Ensure regular data backup, recovery testing, and disaster‑recovery readiness.
  • Monitor system security and prevent unauthorized access.
• User Support & Helpdesk
  • Provide IT support to plant, sales, accounts, production, and warehouse teams.
  • Troubleshoot hardware, software, email, and application-related issues.
  • Maintain IT helpdesk logs and closure timelines.
• IT Policies & Compliance
  • Implement IT SOPs, policies, and best practices.
  • Ensure compliance with company IT standards and audit requirements.
  • Support internal and external IT audits.
• Project & Vendor Management
  • Support IT projects such as system upgrades, automation, networking, and digitization initiatives.
  • Coordinate with vendors, ISPs, and service providers.
  • Monitor vendor performance and service delivery.
• Documentation & Reporting
  • Maintain IT asset inventory, licenses, and AMC records.
  • Prepare IT MIS reports for management review.
  • Track system uptime and IT service metrics.