Jira Administrator

Heptarc; Kolkata District; On-site; INR 900,000 - 1,200,000; Full time

Job summary

IFS R&D COO Office seeks a JIRA Administrator to join the Kolkata team. You will drive the tooling strategy, manage JIRA and Confluence, develop workflows, and enable efficient product releases through centralized tooling.

You will collaborate with cross-functional groups, deliver configurations, dashboards and reports, and provide training to maximize the value of Atlassian products in a DevSecOps context.

Qualifications

• Requires a relevant academic degree and hands-on delivery experience in a cloud-first environment.
• Experience with JIRA, Confluence and other Atlassian products in an enterprise setting.
• Strong technical competence in software/ systems engineering or similar.

Responsibilities

• Drive and support the R&D tooling strategy including JIRA and Atlassian products.
• Develop and maintain workflows, templates and reports in JIRA and Confluence.
• Create JIRA projects, queries and dashboards with key stakeholders.
• Install, configure and deploy plugins to extend JIRA capabilities and dashboards.
• Maintain and upgrade JIRA/Confluence and integrations with other tools.
• Provide guidance, training and documentation to R&D teams on centralized tooling.

Education

Bachelor's degree or equivalent

Tools

JIRA

Confluence

Job description

Type: Contract with Client

Location: Kolkata

Experience: 4+ Years

Mode: WFO

Skill: JIRA

JD

As JIRA Administrator you will join the Quality Practices & Tooling team in COO Office in R&D, where we strongly believe that working hard and having fun are two compatible elements.

Themain focus of theCOO Officeis toenable the R&D organization to create, maintainand rollout high quality world class productsinan efficient manner by ensuring planning and execution of our product releases,aligned ways of working, managing programs and projectsand ensure communication

As a member of the Quality Practices & Tooling team, you willbe responsible fordrivingdelivery, execution, and continuous improvements in how we work with JIRA and other Atlassian products, with the main purpose of ensuring world class quality of IFS product releases.In connection with our R&D tooling strategy, and as part of our DevSecOps transformation, you will work with many stakeholders across the R&D organization and will be responsible for effective communication and reporting, stakeholder management,change managementand the facilitation of collaboration amongst teams.

Sounds interesting? Then join us as our new JIRA Administrator!

Tasks include but are not limited to:

As a JIRA administrator, you will be responsible for driving and supporting our R&D tooling strategy including:

• understand the current processes, identify gaps, gather requirements to develop and deliver solutions to meet the organizational demands.
• collaborate with cross functional teams across R&D, gather requirements to develop, and deliver a unified process, toolset, and reporting capability.
• develop and maintain workflows in Atlassian JIRA, Confluence, and other Atlassian products including tool administration and customization.
• create JIRA projects, queries, and reports in collaboration with key stakeholders.
• install, configure, and deploy plugins to extend JIRA capabilities, make dashboards, configure custom fields, support JIRA configurations.
• develop JIRA templates, complex JIRA workflows including project workflows, screen schemes, permission scheme and notification schemes in JIRA.
• maintenance, administration, upgrades, and enhancements to JIRA, Confluence and integrations with other tools or plugins.
• manage Aha! Instance, aligning with JIRA processes and standards in collaboration with key stakeholders.
• provide technical and usage guidance to R&D teams on how to realize maximum benefits of centralized R&D tools, including training and documentation as required.

Requirements

To be a successful as JIRA Administrator within IFS R&D, having a positive attitude and a “can do†mindset is key. We expect you to “think outside the box†and be a front runner when it comes to challenging status quo in the strive for improvements.

We are looking for you to have a relevant academic degree and a proven track record for delivery and execution in a cloud first environment. You must possess a strong technical competence. Your background is in software engineering, systems engineering, or similar. You will have four years' experience of hands-on work with JIRA, Confluence, and other Atlassian products within an enterprise grade software environment.