Jewellery Consultant

JAY BHAVANI JEWELLERS; Vadodara; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary with incentives

Comprehensive training

Career growth

Employee discounts

Job summary

Jai Bhavani Jewellers in Vadodara is seeking a Jewellery Sales Associate to engage customers, present lightweight gold jewellery, and guide them through a personalized buying journey. The role emphasizes transparent pricing, excellent service, and a customer-first approach within a showroom environment.

The ideal candidate has a foundation in sales principles, strong communication skills, and a willingness to work flexible hours to meet sales targets while ensuring a delightful customer

Qualifications

• Prior experience in a retail sales role, preferably jewellery or luxury goods.
• Foundational knowledge of sales principles and customer psychology.
• Excellent communication and active listening skills.
• Strong customer service orientation.
• Ability to work in a target-driven environment.
• Detail-oriented handling of valuable merchandise and transactions.
• Flexible to work retail hours including weekends and holidays.
• High school diploma or equivalent.

Responsibilities

• Greet customers and establish rapport; assess needs and budget.
• Present jewellery collections and explain features.
• Guide customers through selection and upsell.
• Achieve sales targets and process transactions.
• Maintain showroom displays and inventory basics.
• Provide after-sales support and address inquiries.

Skills

Retail sales

Customer service

Communication

Active listening

Education

High school diploma

Job description

Job Title: Jewellery Sales Associate

Company: Jai Bhavani Jewellers

Location: E-89, ESI Rd, Gotri, Vadodara, Gujarat (On-site)

Salary: Competitive (to be discussed based on experience and performance)

About Jai Bhavani Jewellers:

Our journey started in 2008 with a clear purpose of offering good quality gold jewellery. After catering to thousands of women, we realized most middle-class working women had limited choices to wear in fine gold jewellery. Our aim is to serve those women who want to keep up with trends and want to wear lightweight fine gold jewellery. Womens most outfits and is very comfortable to wear, not just store in a locker.

Our Mission:

To make beautiful, accessible jewellery that empowers women to feel beautiful and loved, delighting every customer with exceptional quality, value, and service tailored to local tastes.

Our Vision:

To be transparent in all interactions, offering modern, comfortable, and versatile jewellery that honours tradition and is meant to be worn and cherished.

Job Summary:

We are seeking a driven and empathetic Jewellery Sales Associate to join our team in Vadodara. The ideal candidate will possess foundational knowledge of sales principles, specifically within the jewellery industry, enabling them to truly understand and anticipate customer requirements. This role is crucial for engaging with clients, presenting our exquisite and accessible lightweight gold jewellery, and ensuring every customer experiences a transparent, personalized, and delightful purchasing journey that leaves them feeling beautiful and loved.

Key Responsibilities:

• Customer-Centric Sales & Engagement:
  • Warmly welcome and establish immediate rapport with customers, demonstrating a genuine interest in their needs.
  • Apply foundational sales techniques to actively listen, identify, and deeply understand customer preferences, occasions, and budget, especially concerning their desire for trendy, lightweight, and comfortable fine gold jewellery.
  • Present our diverse jewellery collections with passion and knowledge, clearly articulating features, benefits, and value propositions unique to our brand.
  • Skill fully guiding customers through the selection process, offering insightful suggestions and helping them make informed decisions that align with their requirements.
  • Proactively work towards achieving and exceeding individual and team sales targets.
  • Process all sales transactions accurately and efficiently, maintaining transparency in pricing and policies.
  • Provide exemplary after-sales support, addressing inquiries and ensuring complete customer satisfaction.
• Product Understanding & Presentation:
  • Develop and maintain a strong foundational knowledge of our gold and silver jewellery, including purity, design categories (traditional vs. modern), and the characteristics of various gemstones.
  • Understand the nuances of lightweight jewellery and its appeal to our target audience, effectively communicating its benefits.
  • Assist in maintaining captivating and well-organized showroom displays, ensuring our jewellery is presented to inspire and attract.
  • Stay updated on our new arrivals and popular designs to provide relevant recommendations.
• Showroom Operations & Teamwork:
  • Actively contribute to maintaining a clean, organized, and inviting showroom atmosphere that embodies our transparent and modern yet traditional style.
  • Assist with daily operational tasks, including opening and closing procedures, and safeguarding merchandise.
  • Participate in basic inventory management activities, such as receiving, tagging, and organizing stock.
  • Adhere strictly to all company policies, procedures, and security protocols.
  • Collaborate seamlessly with colleagues and management to foster a positive team environment and ensure smooth showroom operations.

Qualifications:

• Prior experience in a retail sales role is essential, with a strong preference for experience within the jewellery or luxury goods industry.
• Demonstrable foundational knowledge of sales principles and customer psychology, with a specific ability to apply these in the context of jewellery retail.
• Exceptional communication and active listening skills, enabling effective understanding of customer requirements.
• A strong customer service orientation, dedicated to creating memorable and satisfying purchasing experiences.
• Ability to work effectively in a dynamic, target-driven sales environment.
• Meticulous attention to detail for handling valuable merchandise and financial transactions.
• Flexibility to work retail hours, including evenings, weekends, and public holidays.
• High school diploma or equivalent is required.

What We Offer:

• A supportive, dynamic, and professional work environment that values transparency and innovation while respecting rich traditions.
• The opportunity to be a part of Jai Bhavani Jewellers' mission to make beautiful, trendy, and comfortable lightweight gold jewellery accessible to middle-class working women.
• Competitive salary with attractive sales incentives/commissions.
• Comprehensive training on our unique product range, sales strategies, and understanding local customer tastes.
• Opportunities for career growth and professional development within the company.
• Employee discounts on select jewellery.

Working Hours:

This is a full-time, on-site position. Typical working hours will involve a rotational shift schedule, including weekends and public holidays, to ensure comprehensive showroom coverage. Specific shifts will be discussed during the interview process.