Manatal is looking for a skilled technical support professional in Ernakulam, India. The ideal candidate should have experience in L2 level support and application monitoring, as well as expertise in Azure Cloud monitoring tools. Additionally, familiarity with Java, Spring Boot, Microservices, Hibernate/JPA, and MSSQL is essential. If you have a proactive approach to problem-solving and can effectively coordinate with technical support teams, we encourage you to apply.
Qualifications
Experience in L2 level technical support and application monitoring ability.
Expertise in proactively monitor and resolve issues.
Experience in Customer interaction.
Responsibilities
Experience in coordinating activities with Product/Regional technical support team.
Experience in First level troubleshooting.
Expertise in product implementation and product support.
Skills
Azure Cloud monitoring tools
Java
Spring Boot
Microservices
Hibernate/JPA
MSSQL
Job description
Experience in L2 level technical support and application monitoring ability.
Experience in Azure Cloud monitoring tools for infra monitoring
Expertise in proactively monitor and resolve issues.
Experience in coordinating activities with Product/Regional technical support team
Experience in First level trouble shooting.
Expertise in product implementation and product support
Experience in Customer interaction
Java, Spring boot, Spring Core, Microservices, Hibernate/JPA, MSSQL