Java Developer

Capco; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Capco is seeking an AWS Support Engineer to provide Tier 1–3 support for Post Trade Processing apps across Middle-Office and Settlements. The role requires working with SMEs, monitoring systems, and ensuring rapid incident resolution in a demanding financial services environment.

The candidate should have 4+ years in Production Support/DevOps/SRE with AWS and Snowflake expertise, plus experience with batch schedulers and multiple RDBMS.

Qualifications

• Production support / DevOps / SRE experience (min 4 years)
• AWS and Snowflake expertise
• Experience with various RDBMS (Oracle, MS SQL Server, Sybase)
• Batch Job Schedulers (TWS / Autosys)
• OS – Windows and UNIX
• Scripting (Python)
• Incident Management experience

Responsibilities

• Provide L1, L2, L3 support to Post Trade Processing applications (Middle-Office, back-office, Settlements).
• Handle incidents through the Incident/Problem/Service Management workflow and provide resolutions.
• Coordinate with SMEs for complex requests and reporting of status.
• Work independently and communicate progress with SMEs.
• Implement improvements to support processes and systems.
• Provide application and system monitoring and change management services.
• Oversee release management and disaster recovery activities.
• Ensure daily operational activities across multiple applications with timely issue resolution.
• Collaborate with internal teams to maintain service quality and availability.
• Monitor performance and identify risks to business operations.
• Participate in incident triage, RCA, and follow-up actions.
• Maintain operational documentation and support procedures.

Skills

Production Support

DevOps

SRE

AWS

Snowflake

RDBMS

Batch Scheduling

Windows UNIX

Python

Incident Mgmt

Tools

Autosys

TWS

Prometheus

Grafana

Job description

Job Title: AWS Support Engineer

About Us

"Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients acrossbanking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

Career Advancement

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

Diversity & Inclusion

We believe that diversity of people and perspective gives us a competitive advantage.

Role Description:

Job Title: Devops Support

Location: Sarjapur, Bengaluru, Hinjewadi Phase 1 - Pune

Shift Time: EMEA

Overview:

Role Description :

Responsibilities:

• Provide L1, L2, L3 support to various Post Trade Processing applications (Middle-Office, back-office, Settlements).
• Work on service requests using the Incident / Problem / Service management workflow, raised by business users and provide resolution.
• Work closely with SME's on any such requests as per the needs.
• Work independently and represent status on different tasks with SME's.
• Implement methods for continually improving the support systems/processes.
• Provide application and system monitoring.
• Handle Change Management.
• Provide release management services.
• Perform fail-over and manage disaster recovery activities.
• Support day-to-day operational activities across multiple Post Trade Processing applications and ensure timely resolution of issues.
• Coordinate with internal teams and stakeholders to maintain service quality and application availability.
• Monitor application performance and proactively identify potential risks that may impact business operations.
• Participate in incident triage, root cause analysis, and follow-up actions to prevent recurring issues.
• Assist in maintaining operational documentation and support procedures in line with organizational standards.

Skills:

• Production Support / Dev Ops / SRE (Min 4 years of experience)
• AWS and Snowflake
• DevOps/ SRE
• Various RDBMS (Oracle, MS SQL Server, Sybase etc)
• Batch Job Schedulers (TWS / Autosys)
• Operating System - Windows and UNIX
• Scripting (Python).
• Incident Management

Good to have:

• Prometheus/ Grafana
• Knowledge of Capital Markets (Trade lifecycle, Settlement process)
• Knowledge of SWIFT
• Knowledge of Settlement Applications
• Familiarity with enterprise support environments and operational best practices.

If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.