IVR Engineer

Krazymantra; Pune District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Krazymantra is looking for an experienced IVR Engineer based in Pune District, India. The ideal candidate should have 7 to 10 years of experience, specializing in integrating voice biometrics with the Genesys platform and managing contact centre technologies.

The position has an immediate to 35 days notice period. If you are passionate about voice technologies and are ready to take on exciting challenges, we would like to hear from you.

Qualifications

• 7 to 10 years of experience in relevant roles.
• Expertise with integration of Voice Biometrics with Genesys platform.
• Knowledge of IVR and SIP technologies.

Responsibilities

• Integrate voice biometric systems with Genesys platform.
• Manage IVR and contact centre technologies.

Skills

Voice Biometrics

Contact Centre Technologies

Job description

Krazy Mantra is a leading conglomerate based in Ahmedabad, Gujarat with diversified interests. Blending brilliance of experienced team and best of the breed technology, the company offers a wide spectrum of IT, Non-IT and Real Estate & Infrastructure solutions among others. Our portfolio comprises of many services, enabling customers in optimally utilizing digital medium in accomplishing their strategic objectives.

Experience: 7 to 10 years | Salary: NA | Opening(s): Multiple | Posted Date: 14-04-2026

Hiring for IVR Engineer

Job Description IVR Engineer

Desired Profile

• Voice Biometrics (Nuance / Gatekeeper) to be integrated with Genesys platform
• Contact Centre Technologies (IVR, SIP)

Notice Period: immediate to 35 days