Italian Language Interpreter

Datamark, Inc.; Mumbai; Remote; INR 350,000 - 650,000; Full time

Benefits offered by this job

Overtime pay

Mediclaim coverage for employee and family

Performance-based incentives

Job summary

A communication services company is seeking a skilled Italian Interpreter to facilitate conversations between Italian-speaking clients and English-speaking providers. This remote full-time role requires fluency in both languages, exceptional listening skills, and an understanding of cultural nuances. The position offers overtime pay, mediclaim, and performance-based incentives.

Qualifications

• Must be fluent in English and Italian, able to facilitate communication effectively.
• Strong understanding of cultural dynamics and idiomatic expressions in Italian.
• Good customer service skills and clear communication are essential.
• Excellent listening, retention, and note-taking skills.

Responsibilities

• Facilitate communication between Italian-speaking clients and English-speaking providers.
• Render accurate interpretations between the two languages while adhering to grammar rules.
• Manage call flow without taking over the conversation and maintain professionalism during calls.
• Follows client instructions, manages call flow, and avoids interjecting without permission.
• Remains calm and professional during calls, especially in emergencies.
• Maintains punctuality and availability during scheduled hours.
• Ensures reliable internet access for work-related communications.
• Performs other duties as assigned as Italian Language Interpreter.

Skills

Fluency in English and Italian (C2, C1, B2, Native)

Excellent listening skills

Retention and note-taking skills

Customer service and communication skills

Education

High School degree or equivalent

Job description

DATAMARK, Inc. is seeking a dedicated and skilled Italian Interpreter to facilitate communication between Italian-speaking clients and English-speaking service providers. The role necessitates exceptional language proficiency and an understanding of cultural nuances that may impact effective communication.

Key Responsibilities

• Renders correct concepts and meanings between Italian and English following complexity for Italian Language Interpreter, clarity, tone, and style from one language to another, upholding the correct rules for grammar and syntax in both languages.
• Provide strict renditions of the messages including every detail of the conversation and be prepared for challenging calls at any time.
• Employs good customer service and communication skills, clear enunciation, pronunciation, pleasant and professional voice as well as polite forms of expression for Italian Language Interpreter
• Follows instructions for clients, manages the flow of the call, and avoids taking over the call, as well as avoids interaction with the limited English speaker person without the client's permission.
• Remains calm during calls in the event that one of the primary speakers is incoherent or upset, especially in emergency situations as Italian Language Interpreter
• Remains punctual and available during scheduled work hours.
• Ensures access to the internet for work-related electronic communication.
• All other duties as assigned as Italian Language Interpreter

Qualifications

• High Schools degree or equivalent.
• Fluency in English and Italian Language Interpreter- C2, C1, B2, Native (OCI Required)
• Advanced skills in the cultural dynamics (cultural implication and idiomatic expression) of Italian Language
• Excellent listening, retention, and note-taking skills to maintain a high level of accuracy.

Working days: 5 days (2 rotational week off)

Job Type: Full-time (Work From Home)

Other allowance: Overtime pay, Mediclaim (Covers the Employee, Parents, Spouse & 2 kids from the first day of employment) & other Incentives based on performance