IT Systems Analyst (AS400 / JDA MMS) 5-10 Years – Bengaluru

HypTechie; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

HypTechie in Bengaluru is seeking an experienced IT Systems Analyst to provide L2/L3 support for AS400-based JDA MMS in a retail environment. The role covers production support, issue resolution, and system maintenance at a busy site.

Key responsibilities include monitoring daily operations, troubleshooting, and collaborating with business users, onshore teams, and vendors to implement patches and improvements. Strong communication and documentation skills are essential.

Qualifications

• Strong experience with JDA MMS on AS400.
• Solid knowledge of IBM i / AS400 (DB2, job monitoring, system utilities).
• Experience with RPG / CL (debugging; development is a plus).
• Understanding of retail merchandising processes (pricing, inventory, items).
• Experience with batch processing and system interfaces.
• Strong troubleshooting and communication skills.

Responsibilities

• Provide L2/L3 support for JDA MMS applications on AS400.
• Troubleshoot production issues, batch jobs, interfaces, and data errors.
• Manage daily operations, monitoring, and system support.
• Support defect fixes, enhancements, and configuration changes.
• Collaborate with business users, onshore teams, and vendors.
• Maintain technical documentation and support artifacts.
• Assist in testing for patches, upgrades, and releases.

Skills

JDA MMS on AS400

IBM i / AS400

RPG/CL

Retail merchandising processes

Batch processing & interfaces

Troubleshooting & communication

Tools

L-series tools

Job description

IT Systems Analyst (AS400 / JDA MMS)

Location: Manyata Tech Park, Bengaluru
Experience: 5 – 10 Years

Job Summary

We are looking for an experienced IT Systems Analyst to provide L2/L3 support for AS400-based JDA MMS (Merchandise Management System). The role involves production support, issue resolution, and system maintenance in a retail environment.

Key Responsibilities

• Provide L2/L3 support for JDA MMS applications on AS400.
• Troubleshoot production issues, batch jobs, interfaces, and data errors.
• Manage daily operations, monitoring, and system support.
• Support defect fixes, enhancements, and configuration changes.
• Collaborate with business users, onshore teams, and vendors.
• Maintain technical documentation and support artifacts.
• Assist in testing for patches, upgrades, and releases.

Required Skills

• Strong experience with JDA MMS on AS400.
• Solid knowledge of IBM i / AS400 (DB2, job monitoring, system utilities).
• Experience with RPG / CL (debugging; development is a plus).
• Understanding of retail merchandising processes (pricing, inventory, items).
• Experience with batch processing and system interfaces.
• Strong troubleshooting and communication skills.

Preferred Skills

• Experience in retail enterprise environments.
• Familiarity with ITIL processes and change management.
• Experience working in offshore/onshore models.
• Exposure to L-series tools.