IT Support Technician

TSS Consultancy Pvt Ltd; Rajkot; On-site; INR 220,000 - 350,000; Full time

Job summary

TSS Consultancy Pvt Ltd in Rajkot, Gujarat, seeks an IT Support Technician to help maintain IT systems and assist users. This entry‑level role provides hands‑on learning in a dynamic environment and a clear path for building core IT skills and giving value from day one.

You will troubleshoot hardware and software issues, configure networks (VLANs), work with Hyper‑V environments and firewalls, and collaborate with the IT team to improve security, reliability and user experience across the

Qualifications

• Foundational IT understanding and eagerness to learn.
• Comfort with diagnosing hardware/software issues and guiding users.
• Ability to communicate technical information clearly to non-technical staff.

Responsibilities

• Monitor and maintain IT systems and ad servers as applicable.
• Troubleshoot network configurations including VLANs and Hyper-V environments.
• Conduct regular audits of systems to identify vulnerabilities and improvement areas.
• Provide technical support to users for hardware and software issues.
• Collaborate with IT team to implement new technologies and improve existing systems.

Skills

Basic IT knowledge

Troubleshooting skills

Networking fundamentals

Customer service orientation

Tools

Hyper-V

VLAN configurations

Firewalls

Job description

We are seeking a motivated IT Support Technician to join our team in Gujarat. The ideal candidate will have a foundational understanding of IT systems and a passion for troubleshooting and resolving technical issues. This role is essential in ensuring the smooth operation of our IT infrastructure and providing support to our users.

Key Responsibilities

• Monitor and maintain IT systems, including ad servers and firewalls, to ensure optimal performance and security.
• Troubleshoot and resolve issues related to network configurations, including VLAN setups and Hyper-V environments.
• Conduct regular audits of systems to identify potential vulnerabilities and areas for improvement.
• Provide technical support to users, assisting them with hardware and software issues.
• Collaborate with the IT team to implement new technologies and improve existing systems.

Required Skills

• Basic knowledge of audit systems and ad servers.
• Familiarity with firewall configurations and network security principles.
• Understanding of Hyper-V and VLAN technologies.
• Strong troubleshooting skills and the ability to work under pressure.
• Excellent communication skills and a customer-oriented mindset.

This is an excellent opportunity for individuals looking to start their career in IT support and gain hands‑on experience in a dynamic environment.