IT Support Specialist - Part-Time

Utilities One Group; Gurugram District; On-site; INR 248,000 - 386,000; Part time

Benefits offered by this job

Competitive salary package

One Way cab facility (within 20km)

International work environment

Professional development

Job summary

Utilities One Group is seeking a skilled and proactive Part-Time IT Support Specialist to support day-to-day IT operations at our Gurugram office, India. The role is on-site only with a 5:00pm–10:00pm schedule.

You will handle hardware and software troubleshooting, workstation setup, Microsoft 365, Intune/Autopilot, network support, and IT infrastructure maintenance while coordinating with the remote IT team. Strong English communication and the ability to work independently are essential.

Qualifications

• Minimum 1 year of IT support, desktop support, or system administration.
• Proficiency with Windows 10/11 installation, imaging, configuration and BIOS/UEFI settings.
• Experience with Microsoft 365 administration, Entra ID, and troubleshooting Outlook/Teams.
• Experience with device enrollment and management using Intune and Windows Autopilot.
• Knowledge of networking concepts: TCP/IP, DHCP, DNS, VLANs, VPNs and firewall basics.

Responsibilities

• Provide on-site IT support for hardware, software, and connectivity issues.
• Set up and maintain Windows workstations and related peripherals.
• Manage Microsoft 365 user accounts, licenses, and troubleshoot applications.
• Handle device enrollment and compliance using Intune and Autopilot.
• Troubleshoot LAN, Wi‑Fi, VPN, and firewall issues; maintain cabling and patch panels.
• Monitor server room equipment, racks, UPS, cooling, and cabling.
• Maintain accurate IT inventory and document hardware changes.
• Coordinate with remote IT team and report on resolutions.

Skills

English communication

Problem solving

Independent work

Tools

Windows 10/11

Microsoft 365

Intune

Windows Autopilot

Entra ID

LAN/Wi‑Fi/VPN

FortiGate

Job description

Description

Department: Information Technology

Location: India - Gurugram

Utilities One Group is a US-based company driven by innovation, operational excellence, and a commitment to building the future of critical infrastructure. As a trusted turnkey solutions provider, we support the telecom, power, water, renewable energy, and data centre sectors through high-quality services and specialized consulting. Our greatest strength is our people, whose expertise, collaboration, and integrity help deliver meaningful results and lasting impact.

We are looking for a skilled and proactive Part-Time IT Support Specialist to support the day-to-day IT operations of our office in Gurugram, Sector 61.

Employment Type: Part-Time.

Work Schedule: 5:00pm - 10:00pm (IST) – Fully on Site (No Hybrid, No WFH).

Location: EMAAR Digital Green, Tower B, Golf Course Road Extension, Sector 61, Gurugram, Haryana – 122011.

Key Responsibilities

• Technical Support: Provide on-site IT support, troubleshooting hardware, software, and connectivity issues.


• Workstation Setup & Maintenance: Set up employee workstations, install and maintain Windows 10/11 devices, and configure hardware, peripherals, drivers, and BIOS/UEFI settings.


• Microsoft 365 Administration: Manage user accounts, licenses, and troubleshoot Microsoft 365 applications, including Outlook, Teams, and Entra ID.


• Device Management: Support device enrollment, compliance, and application deployment through Microsoft Intune and Windows Autopilot.


• Network Support: Troubleshoot LAN, Wi-Fi, VPN, and firewall issues, and maintain network cabling and patch panels.


• IT Infrastructure Maintenance: Monitor and maintain server room equipment, including racks, UPS systems, cooling, power connections, and cabling.


• IT Asset Management: Maintain accurate IT inventory records, track equipment assignments, and document hardware changes.


• Remote IT Coordination & Reporting: Coordinate with the remote IT team, follow technical instructions, and provide updates on IT issues and resolutions.

Skills, Knowledge and Expertise

• Experience: Minimum 1 year of experience in IT support, desktop support, or system administration.


• Windows Operating Systems: Proficiency in Windows 10/11 installation, imaging, configuration, troubleshooting, drivers, and BIOS/UEFI settings.


• Hardware Troubleshooting: Hands‑on experience diagnosing, repairing, and maintaining laptops, desktops, printers, and peripherals. Lenovo ThinkPad experience is a plus.


• Microsoft 365: Knowledge of Microsoft 365, Entra ID, user and license management, and Outlook and Teams troubleshooting.


• Endpoint Management: Experience with Microsoft Intune and Windows Autopilot for device enrollment, compliance, and application deployment.


• Networking & Security: Knowledge of TCP/IP, DHCP, DNS, VLANs, Wi‑Fi, cabling, VPNs, and firewall basics. FortiGate experience is a plus.


• IT Infrastructure & Asset Management: Familiarity with server room equipment, rack mounting, UPS systems, cable management, and IT inventory tracking.


• Communication & Independence: Good English communication skills, strong problem‑solving abilities, and the ability to work independently and coordinate with remote IT teams

Benefits

• Competitive salary package;


• One Way cab facility - Drop only. (Applicable, if Candidate is residing within 20KM of radius from office location)


• Being part of an international, dynamic work environment;


• Professional development (seminars, courses);


• Opportunity to work in a fast‑growing international company with significant impact in its industry.