IT Support Engineer – Kolkata

WinTech Solutions; Kolkata District; On-site; INR 300,000 - 550,000; Full time

Benefits offered by this job

Training and certification support

Opportunity to work on telecom project

Job summary

WinTech Solutions is hiring Network Engineers and IT Support Engineers for an Ericsson project across various locations in India. Freshers and experienced candidates with networking and IT support knowledge are encouraged to apply.

The roles involve providing onsite IT and network support, troubleshooting LAN/WAN/Wi‑Fi/VPN issues, and maintaining assets and documentation. Travel or relocation may be required depending on project needs.

Qualifications

• Bachelor's Degree or Diploma in IT, Computer Science, Electronics, Telecommunications, or related field.
• Basic understanding of networking concepts (TCP/IP, LAN, WAN, Wi‑Fi).
• Knowledge of Windows operating systems and Microsoft Office.
• Good communication and problem-solving skills.
• Willingness to travel or relocate as per project requirements.

Responsibilities

• Provide onsite IT and network support.
• Troubleshoot LAN, WAN, Wi‑Fi, and VPN issues.
• Support desktops, laptops, printers, and other IT equipment.
• Install and configure network devices and end-user systems.
• Coordinate with remote support teams for issue resolution.
• Maintain IT assets and documentation.
• Ensure timely resolution of user-reported incidents.

Skills

Networking concepts

Windows OS knowledge

Communication

Problem solving

Education

Bachelor's degree or Diploma in IT/CS/EC/Telecommunications

Basic networking certifications (preferred)

Tools

Microsoft Office

Job description

We are hiring Network Engineers and IT Support Engineers for an Ericsson project across various locations in India. Freshers and experienced candidates with networking and IT support knowledge are encouraged to apply.

Responsibilities

• Provide onsite IT and network support.
• Troubleshoot LAN, WAN, Wi‑Fi, and VPN issues.
• Support desktops, laptops, printers, and other IT equipment.
• Install and configure network devices and end-user systems.
• Coordinate with remote support teams for issue resolution.
• Maintain IT assets and documentation.
• Ensure timely resolution of user-reported incidents.

Requirements

• Bachelor's Degree or Diploma in IT, Computer Science, Electronics, Telecommunications, or related field.
• Basic understanding of networking concepts (TCP/IP, LAN, WAN, Wi‑Fi).
• Knowledge of Windows operating systems and Microsoft Office.
• Good communication and problem‑solving skills.
• Willingness to travel or relocate as per project requirements.

Preferred

• CCNA or other networking certifications.
• Experience in IT Support, Helpdesk, NOC, Desktop Support, or Network Support roles.

Experience

• Freshers Welcome
• 0–5 Years Experience

Benefits

• Opportunity to work on a leading telecom project.
• Career growth in networking and IT infrastructure.
• Training and certification support for deserving candidates.