IT Manager (Linux | VoIP | Cloud)

Elision Technologies Pvt Ltd

India

On-site

INR 1,000,000 - 1,500,000

Full time

14 days+

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Job summary

A trusted telecom solutions provider is seeking an experienced IT Manager based in Ahmedabad. This role focuses on managing and optimizing cloud-based and Linux infrastructure while ensuring the delivery of telecom and software products. The ideal candidate should possess strong expertise in VoIP technologies and a robust leadership background. Responsibilities include maintaining systems, ensuring uptime, and leading an IT team to achieve service-level agreements.

Qualifications

  • 5-10 years of experience in IT management in a Telecom environment.
  • Strong expertise in VoIP technologies, Linux systems, and cloud infrastructure.
  • Experience in multitasking and leadership.

Responsibilities

  • Manage and maintain Linux servers and cloud infrastructure (AWS/Azure).
  • Monitor system performance for high availability.
  • Implement and manage security measures for VoIP systems.
  • Lead the IT team ensuring coordination and SLA compliance.
  • Troubleshoot VoIP related issues effectively.

Skills

VoIP protocols (SIP, RTP)
MySQL / MariaDB
Networking (TCP/IP, NAT, QoS, VPN)
Monitoring & logging tools (Nagios, Zabbix, Grafana)
Leadership and team management
Problem-solving and analytical abilities
Client communication

Education

Certifications such as RHCE / RHCSA / CCNA

Job description

Company

Elision is a trusted name in offering unified telecom solutions to corporates and enterprisesNowadays, businesses need to stay connected with their customers, partners, vendors, and teams. Our company enables businesses to meet this mandatory need of staying connected with people via their preferred communication channels. We are renowned for adding innovative and technology-powered features to simplify and automate workflow, communication, and customer lifecycle with simple-to-use telephony solutions. We empower our team members, so they receive the much needed work culture that enables us to live up to our motto, “We Deliver What We Commit”.

Location: Ahmedabad
Experience: 5–10 Years
Industry: Product-Based IT Company (Telecom / VoIP / Cloud Solutions)

Job Summary:

We are hiring an experienced IT Manager to manage and optimize our cloud-based and Linux infrastructure. The role requires strong expertise in VoIP technologies, system performance, and high-availability environments to ensure seamless delivery of telecom and software products.

Key Responsibilities:

  • Manage and maintain Linux servers and cloud infrastructure (AWS/Azure/On-Prem)
  • Monitor system performance and ensure 99.9% uptime and availability
  • Implement and manage security measures (Firewall, VPN, SIP security)
  • Handle deployment, scaling, and optimization of IT infrastructure
  • Lead the IT team and ensure smooth internal and client coordination
  • Ensure SLA compliance and quick incident resolution
  • Troubleshoot issues related to VoIP, Dialer, and Contact Center solutions
  • Maintain backup, disaster recovery, and failover mechanisms
  • Collaborate with DevOps and development teams for product releases

Required Skills:

  • Strong knowledge of VoIP protocols (SIP, RTP)
  • Experience with MySQL / MariaDB
  • Solid understanding of Networking (TCP/IP, NAT, QoS, VPN)
  • Experience with monitoring & logging tools (Nagios, Zabbix, Grafana, etc.)
  • Strong leadership and team management skills
  • Excellent problem-solving and analytical abilities
  • Client communication and escalation handling

Documentation & Compliance:

  • Network diagrams
  • SOPs and runbooks
  • Ensure compliance with:
    • Data security standards
    • Industry regulations

Preferred Qualifications:

  • Experience in multi-server and high-availability environments
  • Certifications such as RHCE / RHCSA / CCNA
  • Experience in product-based IT or telecom company
  • Leadership & Decision Making
  • Time Management & Multitasking
  • Analytical Thinking
  • Ownership & Accountability
  • Call quality & VoIP connectivity
  • SLA adherence & incident resolution time
  • System security & compliance standards
  • Work on advanced Telecom & Cloud products
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