IT Infrastructure & Technology Manager

Sri Krishna Jewellers; Hyderabad; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Sri Krishna Jewellers in Hyderabad is seeking an IT Security & Infrastructure Manager to lead our cybersecurity posture and IT operations. The role covers policy development, endpoint protection, network management, cloud infrastructure, and vendor coordination to keep systems secure and available.

You will oversee device management, server and storage upgrades, backup and DR readiness, and ongoing security training for staff, while coordinating with vendors and internal teams to ensure

Responsibilities

• Implement and maintain cybersecurity policies and procedures across the organization.
• Protect company devices, servers, networks, and cloud infrastructure from malware, ransomware, phishing, and cyber threats.
• Monitor antivirus, endpoint security, firewalls, and security systems. Conduct periodic vulnerability assessments and security audits.
• Ensure data security, backup integrity, and compliance with company policies.
• Manage desktops, laptops, mobile devices, printers, and other IT equipment.
• Ensure all systems have updated operating systems, patches, antivirus, and security controls.
• Implement device monitoring and access control mechanisms.
• Maintain and upgrade servers, storage systems, networking equipment, Wi-Fi infrastructure, and internet connectivity.
• Monitor and improve performance, reliability, and availability of IT systems.
• Plan and execute infrastructure upgrades based on business requirements.
• Evaluate emerging technologies and recommend suitable hardware, software, and security solutions.
• Prepare upgrade proposals with cost-benefit analysis.
• Ensure systems remain aligned with current industry standards.
• Manage IP address allocation and bandwidth allocation based on departments, users, and business requirements.
• Configure and maintain routers, switches, firewalls, VPNs, and network security systems.
• Monitor internet utilization and optimize network performance.
• Identify IT requirements and procure hardware, software, and licenses.
• Coordinate with vendors for quotations, purchases, warranties, and AMC renewals.
• Ensure cost-effective procurement while maintaining quality standards, in line with the applicable Delegation of Authority.
• Maintain a complete IT asset register including computers, laptops, printers, networking devices, licenses, servers, and software subscriptions.
• Track warranty periods, AMC contracts, and replacement cycles.
• Maintain and monitor cloud servers, virtual machines, storage, backups, and cloud applications.
• Coordinate with cloud vendors and developers for maintenance, troubleshooting, upgrades, and security.
• Ensure backup, disaster recovery, and business continuity mechanisms are functioning properly.
• Liaise with software vendors, cloud providers, ISP providers, cybersecurity vendors, and hardware suppliers.
• Monitor vendor performance and service quality.
• Provide technical support to users for hardware, software, email, and network issues.
• Manage user accounts, permissions, and access rights.
• Maintain IT documentation and standard operating procedures.
• Manage Microsoft 365 / Google Workspace administration, including email security, spam protection, and access policies.
• Manage firewall, VPN, and remote access solutions.
• Maintain CCTV, biometric systems, access control systems, and other security devices.
• Monitor software licensing compliance.
• Implement and test backup and disaster recovery procedures, conduct cybersecurity awareness training for employees.
• Maintain IT policies, audit records, and compliance documentation.
• Support ERP, POS, CRM, e-commerce, and other business applications, coordinating with developers for integrations and troubleshooting.
• Manage vendor contracts and AMC renewals.

Job description

Role & responsibilities

1. Cyber Security Management

• Implement and maintain cybersecurity policies and procedures across the organization.
• Protect company devices, servers, networks, and cloud infrastructure from malware, ransomware, phishing, and cyber threats.
• Monitor antivirus, endpoint security, firewalls, and security systems. Conduct periodic vulnerability assessments and security audits.
• Ensure data security, backup integrity, and compliance with company policies.

2. Endpoint Protection & Device Management

• Manage desktops, laptops, mobile devices, printers, and other IT equipment.
• Ensure all systems have updated operating systems, patches, antivirus, and security controls.
• Implement device monitoring and access control mechanisms.

3. IT Infrastructure Management

• Maintain and upgrade servers, storage systems, networking equipment, Wi-Fi infrastructure, and internet connectivity.
• Monitor and improve performance, reliability, and availability of IT systems.
• Plan and execute infrastructure upgrades based on business requirements.

4. Technology Upgradation

• Evaluate emerging technologies and recommend suitable hardware, software, and security solutions.
• Prepare upgrade proposals with cost-benefit analysis.
• Ensure systems remain aligned with current industry standards.

5. Network Management

• Manage IP address allocation and bandwidth allocation based on departments, users, and business requirements.
• Configure and maintain routers, switches, firewalls, VPNs, and network security systems.
• Monitor internet utilization and optimize network performance.

6. Hardware & Software Procurement

• Identify IT requirements and procure hardware, software, and licenses.
• Coordinate with vendors for quotations, purchases, warranties, and AMC renewals.
• Ensure cost-effective procurement while maintaining quality standards, in line with the applicable Delegation of Authority.

7. IT Asset Management

• Maintain a complete IT asset register including computers, laptops, printers, networking devices, licenses, servers, and software subscriptions.
• Track warranty periods, AMC contracts, and replacement cycles.

8. Cloud Infrastructure Management

• Maintain and monitor cloud servers, virtual machines, storage, backups, and cloud applications.
• Coordinate with cloud vendors and developers for maintenance, troubleshooting, upgrades, and security.
• Ensure backup, disaster recovery, and business continuity mechanisms are functioning properly.

9. Vendor Coordination

• Liaise with software vendors, cloud providers, ISP providers, cybersecurity vendors, and hardware suppliers.
• Monitor vendor performance and service quality.

10. User Support & Administration

• Provide technical support to users for hardware, software, email, and network issues.
• Manage user accounts, permissions, and access rights.
• Maintain IT documentation and standard operating procedures.

Additional Responsibilities

• Manage Microsoft 365 / Google Workspace administration, including email security, spam protection, and access policies.
• Manage firewall, VPN, and remote access solutions.
• Maintain CCTV, biometric systems, access control systems, and other security devices.
• Monitor software licensing compliance.
• Implement and test backup and disaster recovery procedures, conduct cybersecurity awareness training for employees.
• Maintain IT policies, audit records, and compliance documentation.
• Support ERP, POS, CRM, e-commerce, and other business applications, coordinating with developers for integrations and troubleshooting.
• Manage vendor contracts and AMC renewals.