IT Infrastructure Monitoring Engineer

Mployee.me; Bengaluru; Sur place; INR 600 000 - 900 000; Plein temps

Résumé du poste

Mployee.me in Bengaluru, India is seeking an IT Infrastructure Monitoring Engineer to join our Managed Services / NOC team. You will monitor the IT stack, identify alerts, and coordinate with technical teams to drive timely resolutions.

The role requires strong communication, a solid understanding of IT infrastructure fundamentals, and a willingness to operate in a 24x7 support environment.

Qualifications

• Knowledge of IT infrastructure components and monitoring concepts.
• Strong written and verbal communication skills in a customer-facing role.
• Willingness to operate in a 24x7 support environment.

Responsabilités

• Monitor IT infrastructure and receive alerts.
• Identify and log incidents; create and track incident tickets.
• Perform basic troubleshooting and triage.
• Coordinate with technical teams to ensure timely resolution.

Connaissances

IT infrastructure fundamentals

Communication skills

24x7 support

Description du poste

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We are looking for an enthusiastic and customer-focused IT Infrastructure Monitoring Engineer to join our Managed Services / NOC team. The candidate will be responsible for monitoring IT infrastructure, identifying alerts, creating and tracking incidents, performing basic troubleshooting, and coordinating with technical teams for timely resolution.

The ideal candidate should have strong communication skills, a good understanding of IT infrastructure fundamentals, and a willingness to work in a 24x7 support environment.