It Help Desk Coordinator

Kaizen It Services; Maharashtra; On-site; INR 300,000 - 420,000; Full time

Job summary

Kaizen It Services in Pune is seeking a Service Desk Support Engineer with 1+ year of IT helpdesk experience to join immediately. You will handle ticket management, track progress, communicate with users and prepare reports.

A strong command of advanced MS Excel and basic asset management knowledge (allocation/deallocation) will help you maintain key Excel reports. UG graduates are welcome to apply and you'll be part of IT Infrastructure Services.

Qualifications

• UG: Any Graduate.
• Strong MS Excel skills are a must.
• Experience in IT helpdesk or service desk is preferred.

Responsibilities

• Ticket Management and Progress Tracking.
• User Communication and Reporting: track performance.
• Prepare and maintain various MS Excel reports.
• Knowledge of advanced MS Excel and basic asset management concepts.

Skills

MS Excel

Education

UG: Any Graduate

Job description

Service Desk Support Engineer IT Helpdesk Pune Immediate Joiners 1+yrs

Ticket Management,Progress Tracking,User Communication,Reporting: Track performance , maintain various MS Excel reports knowledge of Advance MS excel,Basic knowledge on Asset management(allocation ,deallocation of assets

Role Category: IT Infrastructure Services

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills