IT Enterprise Application Administrator

Arctic Wolf Networks India Private Limited; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Equity for all employees

Flexible annual leave

Comprehensive benefits plan including medical insurance

Job summary

Arctic Wolf Networks India Private Limited is seeking an IT Enterprise Application Administrator to provide support for Microsoft365 core applications, Atlassian tools, and AI platforms. The role involves designing, implementing, and maintaining secure integrations across enterprise systems.

Ideal candidates will have strong experience in administering M365 platforms and integrating SaaS applications, along with scripting experience in PowerShell or Python. Benefits include comprehensive medical insurance and flexible leave.

Qualifications

• 2–5 years of experience with Office365 or cloud systems.
• Experience with integration of SaaS applications using APIs.
• Strong scripting experience is preferred.

Responsibilities

• Provide support for Microsoft365 enterprise applications.
• Design and maintain cloud service integrations.
• Troubleshoot and optimize enterprise applications.

Skills

M365 core platform administration

SaaS application integration

PowerShell scripting

Python scripting

Business Process Automation

Education

Associate degree in Computer Science or related field

Tools

Atlassian Jira

Atlassian Confluence

Microsoft365 Cloud Services

Job description

Position Overview

As the IT Enterprise Application Administrator, you will provide support and expertise in the design, implementation, administration, and support of Microsoft365 core applications (SharePoint, OneDrive, Email, Purview and Power Platform), Atlassian (Jira and Confluence), and enterprise AI platforms. You will support existing and future systems while enabling secure, scalable integration across global business environments. This role focuses on Microsoft365 core application administration and design, Microsoft365 cloud services, and SaaS application integration through APIs and automation.

Responsibilities

• Provide support for enterprise applications, including Microsoft365 apps, Atlassian (Jira and Confluence), and AI platforms.
• Design, implement, administer, maintain, and support enterprise collaboration and productivity platforms.
• Support existing enterprise systems while planning and implementing future technology solutions.
• Design and maintain secure, scalable integrations between SaaS applications using APIs, automation, and workflow technologies.
• Implement and support AI‑powered tools and solutions to improve business operations and employee productivity.
• Identify opportunities to streamline and automate business processes through cloud technologies and AI capabilities.
• Ensure enterprise platforms and integrations meet security, compliance, governance, and regulatory requirements.
• Troubleshoot, optimize, and provide ongoing support for enterprise applications and integrations.
• Evaluate emerging technologies and recommend improvements that support digital transformation initiatives.
• Establish and maintain best practices for cloud services, collaboration platforms, AI adoption, and application governance.
• Participate in on‑call rotation.
• Any other responsibilities assigned by your manager.
• Travel within the U.S. and internationally.

Experience and Requirements

• Associate degree preferred or equivalent in Computer Science, Information Technology or related field, or 2–5 years of experience working in Office365 and/or cloud related systems.
• Strong experience with M365 core platform administration and site design; architecture experience would be nice to have.
• Experience with scripting (PowerShell, Python or Bash).
• Key focus areas: Enterprise AI platforms, SaaS application integration (APIs & automation), SharePoint, Power Platform, Purview Data Classification/DLP Administration & Design, Microsoft365 Cloud Services, Jira & Confluence Administration, Security, Compliance & Governance, Business Process Automation & Productivity Enhancement.

Preferred Qualifications

• Experience working with Enterprise AI Platforms.
• Strong experience with SaaS Application Integration (APIs & Automation).
• Experience with Atlassian cloud stack including Jira and Confluence administration, including add‑ons and integration workflows.
• Strong scripting experience (PowerShell, Python or Bash).
• Strong experience with M365 core collaboration stack applications.
• Experience with agile methodology.
• Experience with ServiceNow.

Environment and Physical Demands

Work is primarily sedentary and may involve sitting or standing in an office environment. Requires use of a keyboard, verbal communication, visual acuity, and the ability to navigate an office space and public or private transportation. May include moving or lifting up to 25 pounds.

On‑Camera Policy

Candidates interviewing remotely are expected to be on camera during all video interviews. If technical or bandwidth challenges prevent video use, candidates must notify in advance and accommodations will be explored.

Benefits

• Equity for all employees.
• Flexible annual leave, paid holidays and volunteer days.
• Comprehensive private benefits plan including medical insurance, life insurance, personal accident insurance.
• Fertility support and paid parental leave.
• Employee Assistance Program (EAP).

Equal Opportunity Employment

ArcticWolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial or local law. The company strives to make experiences accessible to people with disabilities and provides accommodations as needed.