IT Enterprise Application Administrator

arcticwolf; Bengaluru; On-site; INR 1,100,000 - 1,900,000; Full time

Job summary

Arctic Wolf is seeking an IT Enterprise Application Administrator to design, implement, and support Microsoft 365 core apps, Jira and Confluence, and AI platforms.

You will enable secure, scalable integrations across global business environments, automate workflows, and drive digital transformation while maintaining governance and security compliance.

Qualifications

• Associate degree or equivalent experience in Computer Science, IT or related field.
• 2–5 years of experience with Office 365 and/or cloud systems.
• Strong administration and site design experience for M365 core platform.

Responsibilities

• Provide support for Microsoft 365 apps, Atlassian Jira and Confluence, and AI platforms.
• Design, implement, administer, and maintain enterprise collaboration and productivity platforms.
• Ensure secure, scalable integration between SaaS apps via APIs and automation.
• Support on-call rotation and collaborate with internal/external teams.

Skills

Office 365

M365 core

PowerShell

Python

Bash

Jira

Confluence

AI platforms

SaaS integrations

Education

Associate degree in Computer Science or related field

Tools

Jira

Confluence

Power Platform

Purview

Job description

At Arctic Wolf, you won't just watch the cybersecurity industry evolve - you'll help lead the change. Our global Pack is made up of people who thrive on solving hard problems, moving fast, and building technology that protects organizations around the world. We're proud to be recognized by Forbes, CNBC, Fortune, CRN, Gartner Peer Insights and IDC MarketScape - but what matters most is the work behind it: delivering real outcomes for customers through award winning innovation like our Aurora Platform.

If you're looking for meaningful work, smart teammates and the chance to make a real impact in a high-growth company that's redefining security operations, Arctic Wolf is the right place for you!

Our mission is simple: End Cyber Risk.

Position Overview and Objective

As the IT Enterprise Application Administrator, you will provide support and expertise in the design, implementation, administration, and support of Microsoft 365 core applications (SharePoint, OneDrive, Email, Purview and Power Platforms), Atlassian (Jira and Confluence), and enterprise AI platforms. You will support existing and future systems while enabling secure, scalable integration across global business environments.

This role focuses on Microsoft 365 core applications administration and design, Microsoft 365 cloud services, and SaaS application integration through APIs and automation. You will work with internal and external teams to implement AI-powered solutions, streamline business processes, and improve employee productivity.

Leveraging your expertise in cloud architecture, enterprise collaboration platforms, AI technologies, and SaaS integrations, you will ensure solutions align with security, compliance, and governance requirements while supporting the organization's digital transformation initiatives.

Responsibilities

• Provide support for enterprise applications, including Microsoft 365 apps, Atlassian (Jira and Confluence), and AI platforms.
• Design, implement, administer, maintain, and support enterprise collaboration and productivity platforms.
• Support existing enterprise systems while planning and implementing future technology solutions.
• Design and maintain secure, scalable integrations between SaaS applications using APIs, automation, and workflow technologies.
• Implement and support AI-powered tools and solutions to improve business operations and employee productivity.
• Identify opportunities to streamline and automate business processes through cloud technologies and AI capabilities.
• Ensure enterprise platforms and integrations meet security, compliance, governance, and regulatory requirements.
• Troubleshoot, optimize, and provide ongoing support for enterprise applications and integrations.
• Evaluate emerging technologies and recommend improvements that support digital transformation initiatives.
• Establish and maintain best practices for cloud services, collaboration platforms, AI adoption, and application governance.
• Participate in on-call rotation.
• Any other responsibilities assigned by your manager.
• Ability to travel within US and Internationally.

Experience and Requirements

We're looking for someone with experience in:

• Associate degree preferred or equivalent in Computer Science, Information Technology or related field or 2-5 years of experience working in Office 365 and/or cloud related systems.
• Strong experience with M365 core platform Administration and site design; architecture experience would be nice to have.
• Experience with scripting (PowerShell, Python or Bash)

Key Focus Areas

• Enterprise AI Platforms.
• SaaS Application Integration (APIs & Automation).
• SharePoint, Power Platform, Purview Data Classification / DLP Administration & Design.
• Microsoft 365 Cloud Services.
• Jira & Confluence Administration.
• Security, Compliance & Governance.
• Business Process Automation & Productivity Enhancement.

Preferred Qualifications

• Experience working with Enterprise AI Platforms.
• Strong experience with SaaS Application Integration (APIs & Automation).
• Experience working with Atlassian cloud stack including JIRA and Confluence administration. Understanding of Jira/Confluence add-ons and integration workflows.
• Strong experience with scripting (PowerShell, Python or Bash).
• Strong experience working with M365 core collaboration stack of applications
• Experience working with agile methodology.
• Experience working with ServiceNow.

Environment and Physical Demands

Work is primarily sedentary in nature and can be executed sitting or standing in positions in an office environment.

Requires ability to utilize technology related to using a keyboard, verbal communication, and work with device screens which require visual acuity.

If located in a company office, often requires the mobility to physically navigate the space.

In the event o