IT Enterprise Application Administrator

Arctic Wolf; India; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Equity for all employees

Flexible annual leave

Private medical benefits

Fertility support

Parental leave

Employee Assistance Program

Job summary

Arctic Wolf is seeking an IT Enterprise Application Administrator to design, implement, administer, and support Microsoft 365 core apps, Jira/Confluence, and AI platforms. You will enable secure, scalable integrations across global operations while aligning with security and governance requirements.

The role emphasizes automation via APIs and scripting, on-call rotation, and ongoing optimization of cloud services and enterprise productivity tools to support digital transformation initiatives

Qualifications

• Associate degree or equivalent in Computer Science, IT or related field.
• 2–5 years with Office 365 or cloud systems preferred.
• Experience with scripting languages (PowerShell, Python, Bash).
• Strong knowledge of Microsoft 365 core services and governance.

Responsibilities

• Provide support for enterprise applications including Microsoft 365, Jira, Confluence, and AI platforms.
• Design, implement, administer, maintain and support collaboration and productivity platforms.
• Design secure, scalable SaaS integrations using APIs and automation.
• Implement AI-powered tools to improve business operations and productivity.
• Ensure security, compliance, governance and regulatory requirements.
• Maintain on-call rotation and participate in continuous improvement.
• Travel within US and internationally as needed.

Skills

Microsoft 365 administration

SaaS integration

Cloud architecture

Automation & APIs

Scripting (PowerShell/Python/Bash)

AI platforms

Security, compliance & governance

Jira & Confluence administration

Education

Associate degree preferred or equivalent in CS/IT

Tools

SharePoint

Jira

Confluence

Power Platform

Purview

Job description

At Arctic Wolf, you won’t just watch the cybersecurity industry evolve – you'll help lead the change. Our global Pack is made up of people who thrive on solving hard problems, moving fast, and building technology that protects organizations around the world. We’re proud to be recognized by Forbes, CNBC, Fortune, CRN, Gartner Peer Insights and IDC MarketScape – but what matters most is the work behind it: delivering real outcomes for customers through award winning innovation like our Aurora Platform. If you’re looking for meaningful work, smart teammates and the chance to make a real impact in a high-growth company that’s redefining security operations, Arctic Wolf is the right place for you! Our mission is simple: End Cyber Risk. We’re looking for a / an IT Enterprise Application Administrator to be part of making this/that happen

Position Overview and Objective

As the IT Enterprise Application Administrator, you will provide support and expertise in the design, implementation, administration, and support of Microsoft 365 core applications (SharePoint, OneDrive, Email, Purview and Power Platforms), Atlassian (Jira and Confluence), and enterprise AI platforms. You will support existing and future systems while enabling secure, scalable integration across global business environments. This role focuses on Microsoft 365 core applications administration and design, Microsoft 365 cloud services, and SaaS application integration through APIs and automation. You will work with internal and external teams to implement AI-powered solutions, streamline business processes, and improve employee productivity. Leveraging your expertise in cloud architecture, enterprise collaboration platforms, AI technologies, and SaaS integrations, you will ensure solutions align with security, compliance, and governance requirements while supporting the organization’s digital transformation initiatives.

Responsibilities

• Provide support for enterprise applications, including Microsoft 365 apps, Atlassian (Jira and Confluence), and AI platforms.
• Design, implement, administer, maintain, and support enterprise collaboration and productivity platforms.
• Support existing enterprise systems while planning and implementing future technology solutions.
• Design and maintain secure, scalable integrations between SaaS applications using APIs, automation, and workflow technologies.
• Implement and support AI-powered tools and solutions to improve business operations and employee productivity.
• Identify opportunities to streamline and automate business processes through cloud technologies and AI capabilities.
• Ensure enterprise platforms and integrations meet security, compliance, governance, and regulatory requirements.
• Troubleshoot, optimize, and provide ongoing support for enterprise applications and integrations.
• Evaluate emerging technologies and recommend improvements that support digital transformation initiatives.
• Establish and maintain best practices for cloud services, collaboration platforms, AI adoption, and application governance.
• Participate in on‑call rotation.
• Any other responsibilities assigned by your manager.

Ability to travel within US and Internationally.

Experience and Requirements

• Associate degree preferred or equivalent in Computer Science, Information Technology or related field or 2‑5 years of experience working in Office 365 and/or cloud related systems.
• Strong experience with M365 core platform Administration and site design; architecture experience would be nice to have.
• Experience with scripting (PowerShell, Python or Bash).
• Key Focus Areas Enterprise AI Platforms.
• SaaS Application Integration (APIs & Automation).
• SharePoint, Power Platform, Purview Data Classification / DLP Administration & Design.
• Microsoft 365 Cloud Services.
• Jira & Confluence Administration.
• Security, Compliance & Governance.
• Business Process Automation & Productivity Enhancement.
• Preferred Qualifications: Experience working with Enterprise AI Platforms.
• Strong experience with SaaS Application Integration (APIs & Automation).
• Experience working with Atlassian cloud stack including JIRA and Confluence administration.
• Understanding of Jira/Confluence add‑ons and integration workflows.
• Strong experience with scripting (PowerShell, Python or Bash).
• Strong experience working with M365 core collaboration stack of applications.
• Experience working with agile methodology.
• Experience working with ServiceNow.

Environment and Physical Demands

Work is primarily sedentary in nature and can be executed sitting or standing in positions in an office environment. Requires ability to utilize technology related to using a keyboard, verbal communication, and work with device screens which require visual acuity. If located in a company office, often requires the mobility to physically navigate the space. In the event of business travel, mobility sufficient to utilize public and private transport and navigate to essential locations. May include moving or lifting of 25 pounds or less (e.g., office chair, reams of paper).

On‑Camera Policy

To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location‑related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.

About Arctic Wolf

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021‑2025), Best Places to Work – USA (2021‑2025), Great Place to Work – Canada (2021‑2024), Great Place to Work – UK (2024‑2026), and Kununu Top Company – Germany (2024‑2026). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 10,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.

Values

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here. We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All India wolves receive compelling compensation and benefits packages, including:

• Equity for all employees
• Flexible annual leave, paid holidays and volunteer days
• Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance.
• Fertility support and paid parental leave
• Employee Assistance Program

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.

Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities.

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.

Arctic Wolf is committed to fostering a welcoming, accessible, respectful and inclusive environment ensuring equal access and participation for people with disabilities.

Please let us know if you require any accommodation by emailing [e-mail].

If you require a reasonable accommodation for any part of the application or hiring process, you may make a request by calling the Arctic Wolf general contact number at 1-888-272-8429 and asking to speak to Recruiting, or by emailing [e-mail].

Security Requirements Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes, and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position. This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations ("EAR"). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.

We review all applications.