IT Engineer

Navishaa.com; India; On-site; INR 400,000 - 700,000; Full time

Job summary

A technology solutions provider in India is seeking a skilled technician for hardware and network implementation. The role involves deploying hardware, implementing security solutions, and working within the Microsoft ecosystem. Ideal candidates will have excellent troubleshooting skills and be fluent in English, with additional language skills being a plus. This opportunity offers a dynamic work environment with collaboration across sales and technical teams.

Qualifications

• Ability to work independently and collaboratively in dynamic environments.
• Experience with deploying and configuring hardware solutions.
• Knowledge of network infrastructure and security setups.

Responsibilities

• Deploy and configure hardware solutions including laptops, desktops, and servers.
• Implement and manage data centre solutions.
• Install and maintain firewalls and antivirus software.
• Set up and troubleshoot networking solutions.
• Configure Microsoft Teams PBX and video conferencing systems.
• Develop Microsoft Power Apps on the Power Platform.
• Document and maintain records of installations.
• Document installations and configurations; execute AMC contracts and provide remote engineering support.
• Collaborate with sales and technical teams to ensure client satisfaction and project success.

Skills

Excellent troubleshooting

Problem-solving skills

Technical documentation

Proficiency in Microsoft Office

Fluent in English

Knowledge of Hindi or other Indian languages

Tools

Microsoft Azure

Microsoft 365 Business Premium

Dynamics 365

3CX

Audio Codes

Acronis

Veeam

Job description

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Description

Key Responsibilities

• Hardware & Network Implementation:
  • Remotely deploy and configure hardware solutions including laptops, desktops, servers, and network switches.
  • Implement and manage Data Centre Solutions including Dell servers, backup solutions, and network infrastructure.
• Security & Backup Solutions:
  • Install and maintain firewalls (Sophos, Fortinet), antivirus software (Defender, Sophos), and backup platforms (Acronis, Veeam).
  • Set up and troubleshoot networking solutions including Cisco routers, switches, and UniFi networks.
• Microsoft Ecosystem:
  • Assist in implementing Microsoft Azure solutions ensuring minimum $500/month consumption.
  • Execute Microsoft 365 Business Premium, Copilot, and Dynamics 365 setup and configurations.
• Telephony & Conferencing:
  • Configure Microsoft Teams PBX/Teams Telephony and set up video conferencing systems and interactive display boards.
  • Install and manage PBX systems such as 3CX and Audio Codes.
• Custom Apps & Web:
  • Develop Microsoft Power Apps on the Power Platform.
  • Assist with website, domain configurations, and web hosting setups.
• Documentation & Support:
  • Document and maintain records of installations, configurations, and maintenance processes.
  • Execute AMC contracts and provide remote engineering support.
• Collaborate with sales and technical teams to ensure client satisfaction and project success.

Requirements

Skills/Scope

Excellent troubleshooting, problem-solving, and technical documentation skills. Ability to work independently and collaboratively in dynamic environments. Proficiency in Microsoft Office and CRM software. Fluent in English; knowledge of Hindi or other Indian languages is a plus.