IT -Business Partner

Akasa Air; Maharashtra; Vor Ort; INR 4.500.000 - 7.500.000; Vollzeit

Zusammenfassung

Akasa Air seeks a Senior Manager – IT Business Partner to align technology investments with Commercial priorities across Revenue Management, Network Planning, Cargo, Sales & Distribution, CRM, and Analytics. This role leads the Commercial Technology portfolio and drives digital transformation to boost revenue, customer experience, and operational efficiency.

The incumbent will partner with senior stakeholders, manage demand, and ensure delivery of strategic IT initiatives across aviation

Qualifikationen

• 10+ years of IT, BA, PM, Digital Transformation, or IT Business Partner roles.
• 5+ years of experience engaging with senior business stakeholders and managing cross-functional technology initiatives.
• Experience in Aviation, Airlines, Travel, Logistics, or Transportation preferred.
• Strong understanding of Revenue Management, Sales & Distribution, Network Planning, Cargo, CRM, Commercial Analytics.

Aufgaben

• Act as the primary IT relationship manager for Commercial business stakeholders.
• Partner with Revenue Management, Network Planning, Cargo, Sales, Commercial Planning, and CRM teams to understand business objectives and technology needs.
• Lead business requirement gathering, solution assessment, and business case preparation.
• Own demand management, project prioritization, and portfolio governance processes.
• Establish executive dashboards, KPI reporting, and benefits realization tracking.
• Coordinate with internal IT teams, vendors, and business stakeholders to ensure successful project delivery.
• Identify opportunities for innovation, automation, analytics, and AI-led business transformation.

Kenntnisse

Stakeholder management

Portfolio governance

Demand management

Solution assessment

Business case development

Cross-functional leadership

Tech strategy

AI / analytics awareness

Vendor coordination

Ausbildung

Bachelor’s degree in Engineering (CS/IT)

MBA (preferred)

Project Management Certification

Agile Delivery Certification

Business Analysis Certification

IATA Airline Business Foundation

Jobbeschreibung

Job Summary

Senior Manager – IT Business Partner will serve as the strategic technology partner for Commercial business functions including Revenue Management, Network Planning, Cargo, Sales & Distribution, Commercial Planning, CRM, and Commercial Analytics. The role will be responsible for aligning business priorities with technology investments, managing the Commercial Technology portfolio, driving digital transformation initiatives, and ensuring successful delivery of technology solutions that improve revenue, customer experience, operational efficiency, and business insights.

Job Summary

Senior Manager – IT Business Partner will serve as the strategic technology partner for Commercial business functions including Revenue Management, Network Planning, Cargo, Sales & Distribution, Commercial Planning, CRM, and Commercial Analytics. The role will be responsible for aligning business priorities with technology investments, managing the Commercial Technology portfolio, driving digital transformation initiatives, and ensuring successful delivery of technology solutions that improve revenue, customer experience, operational efficiency, and business insights.

Key Responsibilities

• Act as the primary IT relationship manager for Commercial business stakeholders.
• Partner with Revenue Management, Network Planning, Cargo, Sales, Commercial Planning, and CRM teams to understand business objectives and technology needs.
• Lead business requirement gathering, solution assessment, and business case preparation.
• Own demand management, project prioritization, and portfolio governance processes.
• Establish executive dashboards, KPI reporting, and benefits realization tracking.
• Coordinate with internal IT teams, vendors, and business stakeholders to ensure successful project delivery.
• Identify opportunities for innovation, automation, analytics, and AI-led business transformation.

Desired Qualification / certifications

• Bachelor’s degree in engineering - Computer Science, Information Technology, or related discipline.
• MBA (preferred).

Certifications (Preferred)

• Relevant certifications in Project Management, Agile Delivery, Business Analysis.
• IATA Airline Business Foundation

Preferred Work Experience

• 10+ years of experience in IT, Business Analysis, Product Management, Project Management, Digital Transformation, or IT Business Partner roles.
• 5+ years of experience engaging with senior business stakeholders and managing cross-functional technology initiatives.
• Experience in Aviation, Airlines, Travel, Logistics, or Transportation industry preferred.
• Strong understanding of at least one or more commercial domains:
• Revenue Management
• Sales & Distribution
• Network Planning
• Cargo
• CRM
• Commercial Analytics