IT Business Analysis

UST; Bengaluru; In loco; INR 2.000.000 - 3.200.000; Tempo pieno

Descrizione del lavoro

UST is seeking an experienced IT Business Analyst to join our team in Bengaluru. The role requires strong expertise in Jira, Confluence, and ServiceNow, with proven Agile project experience and stakeholder management skills.

Automotive, Connected Vehicle, or Telematics exposure is preferred. The ideal candidate will gather and analyze business requirements, create clear user stories, manage backlog and traceability, and coordinate UAT while supporting ongoing improvements across IT/software

Competenze

• 6+ years of Business Analysis experience in IT/software projects.

Mansioni

• Gather and analyze business requirements.
• Work with Product Owners, business users, and technical teams.
• Manage backlog and requirements traceability.
• Support sprint planning, backlog refinement, and Agile ceremonies.
• Coordinate UAT and defect management.
• Support runtime/production issues and continuous improvement initiatives.

Conoscenze

Requirement gathering

Elicitation

Functional requirements

Non-functional requirements

User stories

Process flows

Use cases

Acceptance criteria

Stakeholder management

UAT coordination

Incident management

Change management

Documentation

Communication

Strumenti

Jira

Confluence

ServiceNow

MS Office

SharePoint

Descrizione del lavoro

At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process.

Summary:

UST is hiring for IT Business Analysis

Experience: 6+ years

A Business Analyst with 6+years of experience, strong Jira + Confluence + ServiceNow expertise, Agile project experience, stakeholder management skills, and preferably exposure to Automotive/Connected Vehicle/Telematics environments would be the best match for this requirement

Mandatory Requirements

• 6+ years of Business Analysis experience in IT/software projects.

Strong expertise in:

• Requirement gathering & elicitation
• Functional & non-functional requirement analysis
• Gap analysis & impact analysis
• User story creation
• Process flows, use cases, acceptance criteria
• Stakeholder management and end-user interaction.
• UAT coordination and testing support.
• Incident, change, and problem management exposure.
• Strong documentation and communication skills.

Must-Have Tools

• Jira
• Confluence
• ServiceNow
• MS Office (Excel, PowerPoint, Outlook)
• SharePoint

Key Responsibilities

• Gather and analyze business requirements.
• Work with Product Owners, business users, and technical teams.
• Manage backlog and requirements traceability.
• Support sprint planning, backlog refinement, and Agile ceremonies.
• Coordinate UAT and defect management.
• Support runtime/production issues and continuous improvement initiatives.

Preferred / Good-to-Have

• Automotive, Manufacturing, or Commercial Vehicle domain experience.
• Connected Vehicle / Telematics / Digital Services exposure.
• Azure or AWS knowledge.
• Power BI or Qlik Sense experience.
• Experience working with global/distributed teams.