IT Application Technical Analyst

HashtagTalent; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

HashtagTalent is seeking an IT Application Technical Analyst in Bengaluru, India. This mid-level role involves providing technical expertise in business application administration and ensuring system reliability and performance.

The ideal candidate should have a degree in Computer Science and 3–4 years of relevant experience. Responsibilities include overseeing application users, troubleshooting technical issues, and performing regular maintenance tasks. Strong analytical and communication skills are essential for this role.

Qualifications

• 3–4 years of experience in business application technical management.
• Experience with OS and database management.
• Experience with middleware and B2B applications.

Responsibilities

• Perform business application administration tasks including patching and upgrades.
• Install and maintain business application systems for Dimension Data companies.
• Manage application users, authorisations, and profiles.

Skills

Analytical skills

Problem-solving skills

Communication skills

Time management

Education

Degree in Computer Science or related field

Application certification

Job description

Job Overview

The IT Application Technical Analyst is a mid‑level role responsible for providing technical expertise in business application administration. The analyst consults with the application analyst, development, infrastructure teams, and business stakeholders to ensure high system reliability, availability, and performance.

Responsibilities

• Perform business application administration tasks, including patching, upgrades, security configurations, spool and batch management, daily health checks, user creation, access rights configuration, backups, and integration with external systems.
• Install, upgrade, and maintain business application systems for Dimension Data companies, applying support packages, support stacks, patches, and component upgrades.
• Manage application users, authorisations, and profiles across dev, QA, and production environments.
• Maintain application system integrity and data across all environments.
• Diagnose and troubleshoot application technical problems, working with application and infrastructure teams.
• Configure monitoring and tuning for applications and databases.
• Develop and execute action plans to resolve complex issues while exercising initiative and independent judgement.

Qualifications

• Degree in Computer Science, Computer Engineering, or a related field.
• Application certification preferred.
• 3–4 years of experience in business application technical management.
• Experience with OS and database management.
• Experience with middleware and B2B applications.
• Strong analytical and problem‑solving skills.
• Excellent verbal and written communication skills.
• Positive can‑do attitude and meticulous work style.
• Good time‑management and the ability to handle conflicting priorities.
• Demonstrated initiative and independent judgement in resolving issues.