IT Application Manager

Hitachi; Bengaluru; On-site; INR 4,580,000 - 6,616,000; Full time

Benefits offered by this job

Competitive salary

Well-being and care

Flexible work options

Job summary

Hitachi Energy in Krakow, Lesser Poland, Poland, is seeking an experienced IT Application Manager to oversee a portfolio of analytics and business applications, drive performance, and ensure strong stakeholder collaboration. You will coordinate incidents, changes, and service requests while guiding vendors to deliver value in a global environment.

The role emphasizes operational ownership, security governance, and maintaining robust documentation to support service readiness and continuous

Qualifications

• 8+ years of experience in IT, including at least 5 years in application management or a similar role.
• Experience managing business applications and working with multiple stakeholders.
• Experience with vendor management and service delivery.
• Project management experience, including planning and coordination of activities.
• Strong communication and stakeholder management skills.
• Fluent in English, both written and spoken.
• Familiarity with ServiceNow and experience with AI solutions are considered advantages.

Responsibilities

• You manage the lifecycle, performance, and continuous improvement of applications within your portfolio.
• You coordinate application support activities, including incidents, service requests, and changes.
• You work closely with business stakeholders and application owners to identify improvement opportunities and support business goals.
• You manage vendors and service providers to ensure quality delivery and value for the business.
• You help ensure applications meet security, governance, and service management requirements.
• You maintain application documentation and support operational readiness.
• You monitor service performance and help ensure agreed service levels are achieved.

Skills

IT management

Application management

Vendor management

Project management

Stakeholder management

Communication

English fluency

Tools

ServiceNow

AI solutions

Job description

Location

Krakow, Lesser Poland, Poland

Job Schedule

Full time

Remote

No

Job Description

The opportunity

We are looking for an experienced IT Application Manager to join our team and support a portfolio of analytics and business applications.

In this role, you will work closely with business stakeholders, vendors, and IT teams to ensure applications are reliable, well supported, and aligned with business needs. You will oversee application performance, drive continuous improvement, and help ensure users receive effective support and service.

This is a great opportunity for someone who enjoys combining technology, stakeholder collaboration, and operational ownership in a global environment.

How you’ll make an impact

• You manage the lifecycle, performance, and continuous improvement of applications within your portfolio.
• You coordinate application support activities, including incidents, service requests, and changes.
• You work closely with business stakeholders and application owners to identify improvement opportunities and support business goals.
• You manage vendors and service providers to ensure quality delivery and value for the business.
• You help ensure applications meet security, governance, and service management requirements.
• You maintain application documentation and support operational readiness.
• You monitor service performance and help ensure agreed service levels are achieved.

Your background

• 8+ years of experience in IT, including at least 5 years in application management or a similar role.
• Experience managing business applications and working with multiple stakeholders.
• Experience with vendor management and service delivery.
• Project management experience, including planning and coordination of activities.
• Strong communication and stakeholder management skills.
• Good analytical and problem-solving skills, with the ability to understand business requirements and their impact.
• Fluent in English, both written and spoken.
• Familiarity with ServiceNow and experience with AI solutions are considered advantages.

More about us

At Hitachi Energy, we recognize that our people are at the heart of our success. We are committed to providing a supportive and inclusive workplace, competitive rewards, and opportunities for professional and personal growth. Our benefits package is designed to help employees thrive both at work and in their personal lives.

Our benefit offering is tailored based on your country of employment and generally includes:

• Competitive salary and incentives
• Well-being and care
• Paid and unpaid leave
• Flexible work options
• Benefits that support your financial security

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi’s Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.