IT & Administration Executive

ListenFirst; Jaipur; On-site; INR 400,000 - 600,000; Full time

Job summary

ListenFirst is seeking an IT & Administration Executive in Jaipur to manage day-to-day IT support and office administration for the Jaipur office. This hybrid role blends troubleshooting laptops with coordinating with facility vendors.

Five-day week, work from office. The ideal candidate has 2–3 years of relevant IT or admin experience, strong Windows/Mac OS, and proficiency in MS Office and Google Workspace.

Qualifications

• Bachelor's degree in IT, CS, or related field.
• 2–3 years of IT or admin experience.
• Working knowledge of Windows/Mac OS, MS Office, Google Workspace, and basic networking.
• Strong organizational and communication skills.

Responsibilities

• Provide first-level troubleshooting for desktops, laptops, printers, and other IT equipment.
• Set up systems, email accounts, and software access for new joiners; manage exits (asset recovery, access revocation).
• Maintain and monitor office network, Wi‑Fi, and connectivity issues; coordinate with ISPs as needed.
• Maintain an updated IT asset inventory (hardware and software licenses).
• Coordinate with external vendors for AMC, repairs, and procurement of IT equipment.
• Ensure basic data security practices — backups, antivirus, access controls.
• Escalate complex technical issues to relevant teams/vendors and follow up to closure.
• Manage daily office operations — housekeeping, security, courier, pantry, and stationery supplies.
• Handle vendor management and negotiations for admin-related services.
• Coordinate travel and accommodation bookings for employees as required.
• Support in organizing internal events, meetings, and offsites.
• Maintain petty cash records and basic administrative expense tracking.
• Liaise with building/facility management for maintenance and compliance matters.
• Ensure the office is compliant with basic safety and statutory requirements.

Skills

IT support

Troubleshooting

Vendor management

Office administration

Communication

Organization

Windows/Mac OS

MS Office/Google Workspace

Education

Bachelor's degree (IT/CS/Business Admin)

Tools

Windows

Mac OS

Networking basics

Google Workspace

MS Office

Job description

Role: IT & Administration Executive

Location: Jaipur, Rajasthan (Work from Office)

Work Schedule: 5 days a week (Monday–Friday)

Experience Required: 2–3 years

Employment Type: Full-Time

About the Role

We are looking for a proactive IT & Administration Executive to manage day-to-day IT support and office administration for our Jaipur office. This is a hybrid role suited for someone who is equally comfortable troubleshooting a laptop issue and coordinating with a facility vendor.

Key Responsibilities.

IT Support & Systems

• Provide first-level troubleshooting for desktops, laptops, printers, and other office IT equipment
• Set up systems, email accounts, and software access for new joiners; manage exits (asset recovery, access revocation)
• Maintain and monitor office network, Wi-Fi, and connectivity issues; coordinate with ISPs as needed
• Maintain an updated IT asset inventory (hardware and software licenses)
• Coordinate with external vendors for AMC, repairs, and procurement of IT equipment
• Ensure basic data security practices — backups, antivirus, access controls
• Escalate complex technical issues to relevant teams/vendors and follow up to closure

Office Administration

• Manage daily office operations — housekeeping, security, courier, pantry, and stationery supplies
• Handle vendor management and negotiations for admin-related services
• Coordinate travel and accommodation bookings for employees as required
• Support in organizing internal events, meetings, and offsites
• Maintain petty cash records and basic administrative expense tracking
• Liaise with building/facility management for maintenance and compliance matters
• Ensure the office is compliant with basic safety and statutory requirements

Requirements

• Bachelor's degree in IT, Computer Science, Business Administration, or a related field
• 2–3 years of relevant experience in IT support, systems administration, or office administration (combined roles preferred)
• Working knowledge of Windows/Mac OS, MS Office/Google Workspace, and basic networking
• Strong organizational skills with the ability to multitask and prioritize
• Good communication skills and comfort dealing with vendors and employees at all levels
• Ability to work independently and take ownership in a fast-paced environment